Integral Care Fax Number — Admissions and Referrals
A referral to Integral Care routes to its admissions and intake team, and the right fax depends on that. Integral Care is a community behavioral-health center based in Austin, Texas, serving people across Texas and the Southwest. Because a referral carries protected health information — and often 42 CFR Part 2 substance-use records — this guide covers where to send it and how to keep the transmission secure.
Integral Care Fax Number
Call Integral Care's intake or access line and ask for its current fax before you send anything
Hours: Documents can arrive any time; Integral Care processes routine records Monday through Friday and flags an urgent intake to the program.
Send a Fax NowWhat You Can Fax to Integral Care
- Medication-management and coordination notes
- Court, probation, and benefits-eligibility paperwork
- Crisis-assessment and safety-plan documents
- Insurance, Medicaid, and prior-authorization documents
- Referrals for counseling, psychiatry, and addiction services
Sending an admissions packet to Integral Care
Admissions to Integral Care are handled by the intake staff, who screen the referral before a bed or slot is offered. A referral moves fastest when the assessment and the release-of-information consent arrive together. Address the cover sheet to the intake and access team so it reaches the right desk on the first try.
Referring for counseling or addiction services at Integral Care
Getting someone into Integral Care begins with the access or intake team, apart from the records office. Send the referral and the supporting notes so the access team can triage without a second fax. Address the cover sheet to the Integral Care access or records team so it is not misrouted.
Protected records and Integral Care
Faxing records to Integral Care is allowed, but the service you use has to protect the information. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. For records this sensitive, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Integral Care in transit; a 7-day free trial lets you start.
Faxing to Integral Care — FAQ
No. Integral Care keeps separate faxes for admissions, benefits, and records, so there is no one central number. What you send to the intake and access team will not reach the medical-records and release-of-information office. Confirm the correct line for the team you are reaching, and check it still accepts fax. Keep the confirmed number with the case file so you are not searching next time.
At minimum, the person's name, date of birth, and case or record number belong on each page. Note the target team — the intake and access team, records, or the utilization-review and benefits team — on the cover sheet. Include the required consent when the fax is a records request — a 42 CFR Part 2 consent for substance-use records. Complete, legible identifiers are what move the request fastest.
You can send to Integral Care any time, though routine paperwork is worked during business hours. Admissions often runs extended hours, while the medical-records and release-of-information office keeps a weekday schedule. A routine request sent overnight is picked up the next business day. Plan routine requests for a weekday morning when the team is fully staffed.
Yes, when the channel is secure. HIPAA frames how PHI should be protected in transit, and 42 CFR Part 2 adds heightened protection for substance-use records. Send FAX Mail encrypts documents in transit and gives you a delivery confirmation for pages bound for Integral Care, from $12.99/month. Limit each page to what the program actually needs, and mark the cover sheet confidential.
Substance-use records often need a specific consent under 42 CFR Part 2, beyond a standard HIPAA release. Include the person's name, date of birth, the reason for the request, and the signed consent. Confirm the current fax and the right consent with Integral Care before you send. Confirm the current fax with Integral Care before you send. That keeps the request moving without a second round trip.
Need to fax Integral Care?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required