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Indiana University Health Fax Number — Send Medical Records and Release Requests

Faxing patient history to Indiana University Health means reaching the records team that manages charts — this page shows how, securely. Indiana University Health is an independent hospital, an academic medical center in Indianapolis, Indiana, serving patients across the Midwest. Because charts are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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Indiana University Health Fax Number

Check Indiana University Health's patient records portal, or call the operator and ask for the office you need

Hours: HIM and referral offices keep weekday business hours; the transfer center and ED take clinical faxes at any hour.

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What You Can Fax to Indiana University Health

  • Specialist consultation notes
  • Hospital-to-hospital transfer paperwork
  • Medical records and patient history
  • Lab and imaging results
  • Prescription and renewal requests
Tip: Put the patient's full name, date of birth, and medical record number on every page so Indiana University Health can match documents that get separated during intake. Name the receiving office — Health Information Management or the specific clinic — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Release of information at Indiana University Health

To send or request medical records at Indiana University Health, the request goes through Health Information Management. The office matches the request to the chart before anything is sent out. Address the cover sheet to Health Information Management so it reaches the right desk.

Identifiers your fax to Indiana University Health needs

Records that arrive at Indiana University Health without identifiers are the ones that get delayed. Note the date and the page count so the receiving team knows the fax is complete. A delivery confirmation then tells you the pages reached Indiana University Health.

HIPAA and your fax to Indiana University Health

Faxing PHI to Indiana University Health is allowed, but the service you use has to protect it. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Indiana University Health.

Faxing to Indiana University Health — FAQ

It is, provided your fax service is HIPAA-compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Indiana University Health. Compliance is about how the pages travel, not only where they land at Indiana University Health.

The current line comes from Indiana University Health directly, since department numbers change. Check Indiana University Health's medical-records page, then verify the line by phone. Confirming the line first is a two-minute step that prevents a misrouted record. A confirmed line beats a guessed one on documents this sensitive.

Indiana University Health does not publish a single fax for the whole hospital. As a academic medical center, it splits incoming faxes across Health Information Management and the individual clinics. Confirm the correct line for the office you are reaching before you send. Which line is right depends on the office, not the hospital as a whole.

Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. Direct the cover sheet to the correct Indiana University Health department and include a number staff can call. That keeps the records matched to the right chart at Indiana University Health. The identifiers matter as much as the records themselves.

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