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Hospice of Central New York Fax Number — Send Patient Records Securely

Faxing patient records to Hospice of Central New York is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Hospice of Central New York is a community-based nonprofit hospice, a nonprofit community hospice in Liverpool, New York, caring for patients and families across New York and the surrounding region. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.

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Hospice of Central New York Fax Number

Confirm the right fax with the Hospice of Central New York office handling your referral or election paperwork

Hours: Referral and records staff work weekday business hours, while the on-call hospice nurse fields urgent comfort-care orders any time.

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What You Can Fax to Hospice of Central New York

  • A hospice referral from a hospital, SNF, or physician
  • The signed hospice election statement
  • Interdisciplinary group (IDG) plan-of-care updates
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Face-to-face (F2F) recertification encounter documentation
Tip: Put the patient's full name, date of birth, and medical record number on every page so Hospice of Central New York can match documents that get separated during intake. Name the receiving office — medical records, the admissions and referral office, or the hospice care team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

HIPAA and your fax to Hospice of Central New York

Faxing PHI to Hospice of Central New York is allowed, but the service you use has to protect it. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Hospice of Central New York.

Faxing a bereavement form to Hospice of Central New York

Continuing-care and bereavement paperwork for families served by Hospice of Central New York is handled by the admissions and referral office or the bereavement team, apart from clinical orders. Medicare requires the hospice to offer bereavement support to the family for at least a year after the patient's death. Include a callback number so the team can reach the family gently.

Where the Hospice of Central New York fax number actually comes from

Rather than trust an old listing, get the current fax straight from Hospice of Central New York. Check Hospice of Central New York's referral or medical-records page, then verify the line by phone. That one confirmation call is what keeps the documents out of the wrong queue.

Faxing to Hospice of Central New York — FAQ

Get it from the office that will receive the document rather than an old listing. Check Hospice of Central New York's referral or medical-records page, then verify the line by phone. Keep the working number with the patient's file for next time. The office that receives the fax is the authority on its own number.

Release of information begins with a signed ROI request to the records office. Ask Hospice of Central New York where the signed release should go. Name the records and dates so the office can pull them without a follow-up. After review, the records go to you or whoever the family designated.

No. Hospice of Central New York routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. As a nonprofit community hospice, it splits incoming faxes across medical records, intake, and the hospice care team. Match the office to your document, then send to that specific line. A quick call to Hospice of Central New York settles which line your document should use.

At minimum, the patient's name, date of birth, and medical record number belong on each page. Direct the cover sheet to the correct Hospice of Central New York office and include a number staff can call. Send it as one combined PDF so the pages stay in order. A missing identifier is the usual reason a fax sits in a queue at Hospice of Central New York.

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