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Hospice & Community Care Fax Number — Send the Election and Certification

Faxing the CTI, the election statement, or a face-to-face recertification note to Hospice & Community Care means reaching the admissions team — this page shows how, securely. Based in Lancaster, Pennsylvania, Hospice & Community Care is a community-based nonprofit hospice and a community hospice and palliative care organization serving patients and families throughout the Mid-Atlantic. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Hospice & Community Care Fax Number

Call Hospice & Community Care and ask for the hospice referral team or the office you need to reach by fax

Hours: Referral and records staff work weekday business hours, while the on-call hospice nurse fields urgent comfort-care orders any time.

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What You Can Fax to Hospice & Community Care

  • Face-to-face (F2F) recertification encounter documentation
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • A hospice referral from a hospital, SNF, or physician
  • The signed hospice election statement
  • The certification of terminal illness (CTI)
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Hospice & Community Care. Address the cover sheet to the exact team you are reaching at Hospice & Community Care, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Electing the hospice benefit with Hospice & Community Care

Electing the Medicare hospice benefit with Hospice & Community Care starts with the signed election statement and the certification of terminal illness (CTI). The certification of terminal illness confirms the physician's judgment that the prognosis is six months or less if the illness runs its usual course. Note the attending physician and a callback number so the team can verify a question.

How patient-care orders reach Hospice & Community Care

Faxing comfort-kit and symptom-management orders to Hospice & Community Care means reaching the clinical office that coordinates them with the pharmacy. A complete order — patient identifiers, the instruction, and the physician's signature — is actioned fastest. Send the order and any supporting notes as one fax so nothing arrives split.

Sending patient charts to Hospice & Community Care without cutting corners

Anything with a patient's history headed to Hospice & Community Care is protected data under HIPAA. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Hospice & Community Care.

Faxing to Hospice & Community Care — FAQ

Label each page with the patient's name, date of birth, and record number. Direct the cover sheet to the correct Hospice & Community Care office and include a number staff can call. With identifiers and destination clear, nothing gets misrouted. Complete, legible identifiers are what move the request fastest.

The machines accept faxes around the clock; staff processing depends on the office. The offices that handle referrals and records keep standard weekday hours. Urgent referrals and comfort-care orders reach the on-call clinician at any hour regardless of the office schedule. Plan routine requests for a weekday morning when the office is fully staffed.

It can be, with the right service. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to Hospice & Community Care. The safeguard is the service you use, not the act of faxing.

Ask the specific Hospice & Community Care office for its working fax before you send. Call Hospice & Community Care and ask for the admissions and referral office or the office you are reaching. Verifying the office and the line up front is the honest shortcut. Skip the stale listing and confirm the line at the source.

Hospice referrals route to the admissions office, apart from a records request. Get the working admissions fax from Hospice & Community Care directly. Attach the DNR or POLST and the discharge summary for the referral. Put the patient identifiers on every page so it is matched cleanly. The result is a clean hand-off to the right team at Hospice & Community Care for the patient and family.

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