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Horizon Hospice Fax Number — How to Find the Current Line

Horizon Hospice routes faxes by office, so the right number is whichever team should receive your document — here is how to confirm it. Horizon Hospice is an independently operated hospice provider, a hospice agency in Idaho Falls, Idaho, caring for patients and families across the Intermountain West. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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Horizon Hospice Fax Number

Ask Horizon Hospice's admissions or medical records office for the current fax number

Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.

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What You Can Fax to Horizon Hospice

  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • DNR, POLST, and advance-directive documents
  • The certification of terminal illness (CTI)
  • Medical records and release-of-information (ROI) authorizations
  • A hospice referral from a hospital, SNF, or physician
Tip: Put the patient's full name, date of birth, and medical record number on every page so Horizon Hospice can match documents that get separated during intake. Name the receiving office — medical records, the admissions and referral office, or the hospice care team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The honest way to get Horizon Hospice's fax number

A fax number copied from a search result may be stale; Horizon Hospice has the current one. Ask the discharging hospital's case manager or discharge planner, who often already has the correct Horizon Hospice fax on file. Confirming the line first is a two-minute step that prevents a misrouted record.

Referral and admission intake at Horizon Hospice

Getting a patient onto hospice service at Horizon Hospice starts with the intake office that screens new referrals. Group the referral documents into one job rather than several separate faxes. Ask Horizon Hospice whether the referral should go to a central intake line or the local office.

Keeping records to Horizon Hospice HIPAA-compliant

A fax to Horizon Hospice that carries a chart is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Horizon Hospice is encrypted in transit with a delivery confirmation.

Faxing to Horizon Hospice — FAQ

Release of information begins with a signed ROI request to the records office. The office names the current fax once your request is on file. Include the patient's name, date of birth, and the record types and date range. Once processed, Horizon Hospice releases the records to you or the party you named.

Not one central number. What you send to medical records will not reach the hospice care team. Ask for the office you actually need to get the right number. Keep the confirmed number with the patient's file so you are not searching next time.

At minimum, the patient's name, date of birth, and medical record number belong on each page. On the cover sheet, name medical records or the receiving office so it lands with the right team. That routing detail is what lets Horizon Hospice reconnect the documents if they separate. Complete, legible identifiers are what move the request fastest.

You can send to Horizon Hospice any time, though routine paperwork is worked during business hours. Records and admission-intake offices work weekday business hours. Time-critical orders are picked up at any hour by the on-call hospice clinician. Plan routine requests for a weekday morning when the office is fully staffed.

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