Hope Hospice Fax Number — Send Patient Records Securely
Faxing patient records to Hope Hospice is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Hope Hospice is a community-based nonprofit hospice, a nonprofit community hospice in Dublin, California, caring for patients and families across California. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.
Hope Hospice Fax Number
Ask Hope Hospice's admissions or medical records office for the current fax number
Hours: Administrative offices are open weekdays; urgent symptom-management orders reach the on-call team evenings and weekends.
Send a Fax NowWhat You Can Fax to Hope Hospice
- The certification of terminal illness (CTI)
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- Physician orders and verbal-order signatures
- Medical records and release-of-information (ROI) authorizations
- Face-to-face (F2F) recertification encounter documentation
HIPAA and your fax to Hope Hospice
Because these documents hold health information, the transport to Hope Hospice has to be compliant. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Hope Hospice.
Grief-support enrollment at Hope Hospice
Continuing-care and bereavement paperwork for families served by Hope Hospice is handled by the admissions and referral office or the bereavement team, apart from clinical orders. Medicare requires the hospice to offer bereavement support to the family for at least a year after the patient's death. Include a callback number so the team can reach the family gently.
Getting the working fax line for Hope Hospice
Office fax numbers at Hope Hospice change with staffing and reorganizations, so confirm before you send. Ask the discharging hospital's case manager or discharge planner, who often already has the correct Hope Hospice fax on file. Confirming the line first is a two-minute step that prevents a misrouted record.
Faxing to Hope Hospice — FAQ
Get it from the office that will receive the document rather than an old listing. The discharging hospital's case manager often already has the correct Hope Hospice fax on file. Confirming the line first is a two-minute step that prevents a misrouted record. Note the number the first time so the next fax to Hope Hospice is quicker.
Release of information begins with a signed ROI request to the records office. The office names the current fax once your request is on file. List the patient identifiers, the dates, and the exact records you want so nothing is missed. They release the copies to the recipient you named after processing.
No. Hope Hospice routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. What you send to medical records will not reach the hospice care team. Confirm the correct line for the office you are reaching before you send. Sending to the wrong line only delays the paperwork for a patient and family who need it.
At minimum, the patient's name, date of birth, and medical record number belong on each page. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. Attach the signed ROI authorization when the fax is a records request. Check the details once before you send so nothing bounces back.
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