Homeward Bound Fax Number — Release of Information
Record requests to Homeward Bound run through release of information, and for SUD records the consent is more specific than a standard HIPAA authorization. Homeward Bound is a residential addiction treatment center based in Dallas, Texas, serving people across Texas and the Southwest. Since these are protected treatment records, this guide covers the right desk, the right consent, and a secure transmission.
Homeward Bound Fax Number
Call Homeward Bound's admissions line and ask for its current fax before you send anything
Hours: Documents can arrive any time; Homeward Bound reviews admissions referrals as they come in and processes routine records Monday through Friday.
Send a Fax NowWhat You Can Fax to Homeward Bound
- Admissions and intake referral packets
- Release-of-information consents (HIPAA and 42 CFR Part 2)
- Insurance verification and prior-authorization for treatment
- Discharge summaries and continuing-care plans
- Utilization-review and continued-stay documents
How treatment records move at Homeward Bound
Record requests to Homeward Bound are handled by its release-of-information staff, not a general line. A general HIPAA release is usually not sufficient for Part 2 records, so the right consent matters as much as the number. Address the cover sheet to the medical-records and release-of-information office so it reaches the right desk.
Labeling a fax so Homeward Bound can match it
A clear cover sheet is what keeps a faxed record matched to the right case at Homeward Bound. Name the receiving team — the admissions and intake team or the medical-records and release-of-information office — at the top of the cover sheet. Send multi-page records as one combined PDF so the documents stay in order.
Confidentiality and your fax to Homeward Bound
Treatment records, referrals, and consents carry protected health information, so how you fax them to Homeward Bound matters. Keeping the pages encrypted from your device to the receiving line is the practical test of a compliant send. Send FAX Mail keeps every page to Homeward Bound encrypted from your device to the receiving line, with plans from $12.99/month and a 7-day free trial.
Faxing to Homeward Bound — FAQ
No. Homeward Bound keeps separate faxes for admissions, benefits, and records, so there is no one central number. What you send to the admissions and intake team will not reach the medical-records and release-of-information office. Ask for the team you actually need to get the right number. Keep the confirmed number with the case file so you are not searching next time.
Label each page with the person's name, date of birth, and record number. On the cover sheet, name the admissions and intake team or the records office so it lands with the right team. That routing detail is what lets Homeward Bound reconnect the documents if they separate. Complete, legible identifiers are what move the request fastest.
The fax lines accept pages around the clock; staff processing depends on the team. The intake team may take referrals evenings and weekends; records staff work weekday business hours. Send a time-sensitive admission early in the day so it is worked in time. Plan routine requests for a weekday morning when the team is fully staffed.
It can be, with an encrypted service. HIPAA frames how PHI should be protected in transit, and 42 CFR Part 2 adds heightened protection for substance-use records. Send FAX Mail's flat plans start at $12.99/month with a 7-day free trial, and every page to Homeward Bound travels encrypted. Limit each page to what the program actually needs, and mark the cover sheet confidential.
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