HomeCare & Hospice Fax Number — Send Medical Records and Release Requests
Faxing patient history to HomeCare & Hospice means reaching the records team that manages files — this page shows how, securely. Based in Olean, New York, HomeCare & Hospice is an independently operated home health agency and a locally owned home health agency serving patients throughout New York and the surrounding region. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
HomeCare & Hospice Fax Number
Call HomeCare & Hospice and ask for the referral intake team or the office you need to reach by fax
Hours: Routine records processing runs Monday to Friday; urgent care orders reach the on-call clinician around the clock.
Send a Fax NowWhat You Can Fax to HomeCare & Hospice
- A hospital or SNF discharge summary for a new referral
- Wound-care and skilled-nursing orders
- Prior-authorization and Medicare eligibility documents
- A referral from a hospital, SNF, or physician
- OASIS-supporting clinical documentation
Faxing patient history to HomeCare & Hospice
Release of information at HomeCare & Hospice runs through a dedicated records office on a signed authorization. Records are released to you or to the party you name once the request is verified. Address the cover sheet to medical records so it reaches the right desk.
What to put on a fax to HomeCare & Hospice
How you label the pages decides whether HomeCare & Hospice can reconnect them if they get separated. Name the receiving office — medical records or the clinical team — at the top of the cover sheet. Keeping the pages in one job avoids a half-received record at HomeCare & Hospice.
The secure way to fax HomeCare & Hospice
Anything with a patient's history headed to HomeCare & Hospice is protected data under HIPAA. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to HomeCare & Hospice than a public machine.
Faxing to HomeCare & Hospice — FAQ
File a signed authorization with medical records. HomeCare & Hospice will tell you where to fax or upload the completed form. Include the patient's name, date of birth, and the record types and date range. Turnaround depends on the request; routine copies are handled in the order received.
No. HomeCare & Hospice routes faxes to separate office lines, so medical records and the referral intake office do not share a number. Each office — records, intake, the clinical team — answers a different fax. Ask for the office you actually need to get the right number. When in doubt, ask HomeCare & Hospice for the office by name.
Label each page with the patient's name, date of birth, and record number. State the specific HomeCare & Hospice office the fax is for on the cover sheet. That routing detail is what lets HomeCare & Hospice reconnect the documents if they separate. Clear labeling is what keeps a multi-page record together at HomeCare & Hospice.
The machines accept faxes around the clock; staff processing depends on the office. Administrative offices keep a Monday-to-Friday schedule. Time-critical orders are picked up at any hour by the on-call clinician. Expect same-day handling for the urgent orders the on-call team watches for.
Referrals route to the intake office, apart from a records request. Get the working referral fax from HomeCare & Hospice directly. Attach the current medication list and the reason for referral. Name the receiving office on the cover sheet so it is not misrouted. That keeps the referral moving without a second round trip.
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