Health West Fax Number — Referrals, Transfers, and Coordination
Faxing a referral to Health West means reaching the coordination team that connects patients to specialists and hospitals — this page shows how, securely. Based in Pocatello, Idaho, Health West handles records, referrals, and enrollment for patients throughout the Intermountain West. Since a referral packet is PHI, this page covers the right destination team and a compliant way to send it.
Health West Fax Number
Use Health West's contact or medical-records page for the right site, then confirm that site still accepts fax
Hours: A site's fax line receives pages any hour, but the Health West team that handles records and referrals works during clinic business hours.
Send a Fax NowWhat You Can Fax to Health West
- Behavioral health and dental coordination notes
- Medicaid and insurance enrollment paperwork
- Medical records and release-of-information (ROI) authorizations
- Pharmacy and prescription coordination
- Care-coordination records between clinic sites
How a referral reaches Health West
Referrals to Health West are received by the referral coordination team, which coordinates specialist and hospital care. Name the receiving program or clinic site on the cover sheet so coordination can route the case correctly. Confirm the current referral fax with Health West before you send, since these lines change across sites.
The enrollment and referral path at Health West
Enrollment and eligibility paperwork at Health West is handled by the benefits team, not the medical records desk. A referral needs the patient identifiers and the reason, plus current insurance so eligibility can be checked. Keep the delivery confirmation in case the office asks whether the paperwork arrived.
Sending charts to Health West without cutting corners
Anything with a patient's history or identifiers headed to Health West is protected data under HIPAA. A confidential document does not belong on a machine other people share or on an app that shows ads. On Send FAX Mail every page to Health West is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.
Faxing to Health West — FAQ
Increasingly, Health West steers referrals to an online portal. The specific site or the request instructions usually state whether fax or a portal is expected. So confirm the site still accepts fax before you send, and use the portal when that is what it asks for. The channel that works is whichever one the site actually asks for.
No. Documents go to different lines at Health West depending on the site and department. The line for the medical records office is separate from the one for referrals. Confirm the correct line for the site or department you are reaching, and check it still accepts fax. Which line is right depends on the site, not the federally qualified health center as a whole.
At minimum, the patient's name, date of birth, and medical record number belong on each page. Note the target office — the medical records office, a clinic site, or the enrollment and eligibility team — on the cover sheet. Include a signed ROI authorization when the fax is a records request. The identifiers matter as much as the records themselves.
You can send to Health West any time, though routine paperwork is worked during clinic business hours. Processing at the medical records office generally runs Monday through Friday during business hours. A request sent overnight is picked up the next business day. Routine copies follow the office's normal queue rather than jumping ahead.
An enrollment or sliding-fee form at Health West routes to the benefits team. Put the patient identifiers and the supporting documents on the pages. Keep the delivery confirmation in case the office asks whether it arrived. Name the receiving site on the cover sheet so it is not misrouted. It is a small step that saves a follow-up call later.
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