Guild Fax Number — Release of Information
Sending or requesting a record from Guild? Release of information handles it on a program-specific consent, apart from a general line. Based in Saint Paul, Minnesota, Guild treats people from across the upper Midwest at its program. A treatment record is PHI and often Part 2-protected, so this page pairs the records-office destination with a compliant way to send it.
Guild Fax Number
Because behavioral and SUD records need a specific consent, confirm the Guild line and the release together
Hours: Faxes reach Guild whenever you send, but a records or intake request sent after hours is handled the next business day.
Send a Fax NowWhat You Can Fax to Guild
- Crisis-assessment and safety-plan documents
- Insurance, Medicaid, and prior-authorization documents
- Medication-management and coordination notes
- Court, probation, and benefits-eligibility paperwork
- Coordination records with primary care and hospitals
Release of information at Guild
Record requests to Guild are handled by its release-of-information staff, not a general line. The office verifies the person's identifiers and the consent before any record is released. Put the person's identifiers on every page so the request is matched cleanly.
Making sure your fax lands with the right team at Guild
Whether a split record can be reunited at Guild comes down to what you wrote on the cover sheet. Add a callback number so staff can reach you with a question instead of holding the request. A delivery confirmation then tells you the pages reached Guild.
Faxing PHI to Guild the compliant way
A fax to Guild that carries an assessment or a signed consent is protected health information. The safeguard the rules look for is a secure, private channel rather than the nearest convenient machine. Send FAX Mail sends your document over an encrypted connection with a delivery confirmation — plans start at $12.99/month, with a 7-day free trial and no card to begin.
Faxing to Guild — FAQ
Incoming faxes to Guild are not turned away by the hour, but processing is not always immediate. Admissions often runs extended hours, while the medical-records and release-of-information office keeps a weekday schedule. An urgent admission carries a shorter timeframe, so flag it and send ahead. Plan routine requests for a weekday morning when the team is fully staffed.
Faxing records to Guild is fine as long as the transport is protected. HIPAA frames how PHI should be protected in transit, and 42 CFR Part 2 adds heightened protection for substance-use records. For these records, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and sends to Guild over a secure connection after a 7-day free trial. Limit each page to what the program actually needs, and mark the cover sheet confidential.
Get it from the specific team that will receive the document rather than an old listing. The referring provider's office often already has the correct Guild fax on file. A quick check beats faxing protected records to a number that has moved. Skip the stale listing and confirm the line at the source.
Increasingly, Guild steers referrals to an online portal. Where the document carries PHI or Part 2 records, a secure channel matters whichever route you use. When fax is the right channel, an online fax gets it there without a machine. Either way, do not assume — the program's own instructions are the authority.
Records to Guild may require a Part 2 consent for substance-use information. Include the person's name, date of birth, the reason for the request, and the signed consent. Confirm the current fax and the right consent with Guild before you send. Keep the transmission confirmation in case you need to show it went through. The result is a clean hand-off to the right team at Guild.
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