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Global Drug Testing Labs Fax Number — Send a Prior Authorization

Specialized tests at Global Drug Testing Labs often need prior authorization or medical-necessity documentation first — this page shows where the approval goes and how to send it securely. Based in Boise, Idaho, Global Drug Testing Labs is a toxicology and drug-testing laboratory and works drug testing and toxicology for the community it serves across the Intermountain West. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Global Drug Testing Labs Fax Number

Reach the Global Drug Testing Labs office that owns your request and confirm its fax before sending

Hours: Client services and records keep weekday hours; the toxicology team receives orders during operating hours.

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What You Can Fax to Global Drug Testing Labs

  • A standing or recurring lab order (for example, monthly INR or metabolic panels)
  • The completed patient registration and insurance information for billing
  • A confirmation-testing order after a presumptive screen
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • A request to release lab results or a report back to the ordering provider
Tip: Label each page with the patient's name, date of birth, and record number — those identifiers are what staff use to match a specimen at Global Drug Testing Labs. Address the cover sheet to the exact team you are reaching at Global Drug Testing Labs, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Getting an approval on file at Global Drug Testing Labs

Getting a specialized test covered at Global Drug Testing Labs starts with the billing office that works the payer's requirements. An ABN documents that the patient was told a test may not be covered, and it travels to the same office. Include the authorization number, the patient identifiers, and the ordered test.

Faxing a test order to Global Drug Testing Labs

A referring provider sending an order to Global Drug Testing Labs reaches the test-ordering and accessioning office. A complete requisition names the exact tests, the specimen type and collection time, and the ICD-10 diagnosis that supports them. Send the order and the supporting notes as one fax so nothing arrives split.

Sending lab records to Global Drug Testing Labs without cutting corners

Faxing PHI to Global Drug Testing Labs is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Global Drug Testing Labs than a public machine.

Faxing to Global Drug Testing Labs — FAQ

The machines accept faxes around the clock; staff processing depends on the office. Processing at the medical records office generally runs Monday through Friday during business hours. A records request sent overnight is worked the next business day, while add-on orders are handled on the schedule. A brief follow-up call confirms an urgent fax to Global Drug Testing Labs was seen.

It can be, with the right service. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Global Drug Testing Labs. Handled that way, the records stay within the rules end to end.

Ask the specific Global Drug Testing Labs office for its working fax before you send. The referring provider's office often already has the correct Global Drug Testing Labs fax on file. Keep the working number with the patient's file for next time. Note the number the first time so the next fax to Global Drug Testing Labs is quicker.

Submit a signed release-of-information authorization to the medical records office at Global Drug Testing Labs. Ask Global Drug Testing Labs where the signed release should go. Name the tests and dates so the office can pull them without a follow-up. They release the copies to the recipient you named after processing.

The order and the chain-of-custody form go to the accessioning office, while a request for results goes to the records office. Ask Global Drug Testing Labs where the chain-of-custody paperwork should be sent. Include the specimen ID, the collection details, the panel, and the patient identifiers. Send the whole packet as one job so nothing arrives split. Doing it that way avoids the most common cause of a delay.

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