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Geisinger Fax Number — Sending Medical Records and Referrals

Geisinger is a Pennsylvania-based system headquartered in Danville, running hospitals and clinics across central and northeastern Pennsylvania. Even within one region, Geisinger does not use a single fax line — records and referrals go to the health information management office tied to the specific hospital or Geisinger clinic that treated the patient. You'll find the number on the release form Geisinger sends back, on the relevant location in your MyGeisinger patient account, or by calling that facility's medical records department. Confirm the number matches the department you actually need, because a Geisinger specialty clinic and its hospital HIM office are reached separately.

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Geisinger Fax Number

Ask the specific Geisinger hospital or clinic's health information management office for its fax number

Hours: Geisinger HIM and medical records offices typically operate Monday through Friday, 8:00 AM to 4:30 PM Eastern time. Geisinger hospital clinical units accept urgent faxes 24/7.

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What You Can Fax to Geisinger

  • Medical records and continuity-of-care documents
  • Referral and specialist consultation forms
  • Prior-authorization and pre-certification requests
  • Prescription and refill requests
  • Laboratory and radiology results
Tip: These pages carry protected health information, so send through a HIPAA-eligible service rather than a public fax machine; Send FAX Mail's Business plan at $79.99/month covers that and gives you a timestamped delivery receipt. Print the patient's full name, date of birth, and Geisinger medical record number on each page instead of only the cover, since scanning intake tends to break up long sets. Direct the cover sheet to the exact Geisinger department or provider so it isn't parked in a general queue.

Faxing to Geisinger — FAQ

Even within its central and northeastern Pennsylvania footprint, Geisinger processes records through facility-level HIM offices, and outpatient clinics can differ from the hospitals. Send your authorization to the specific location that saw the patient rather than assuming one number serves the entire network.

Routine requests are generally completed within several business days, with larger charts or those needing clinician review taking longer. Pennsylvania also sets a legal limit on how long a provider can take to furnish your own records, so you have a backstop if a request stalls.

MyGeisinger is good for viewing results, messaging your care team, and sharing some documents electronically, but it can't push a full legal record set to an outside provider or insurer on its own. When a third party needs the complete chart, a faxed authorization to the facility HIM office remains the reliable route.

The receiving provider's office faxes a records request to the Geisinger facility's HIM line, paired with the patient's signed authorization. Including the patient's Geisinger MRN and the date range of care speeds the match, and a clear return fax number ensures the copies come straight back to the requesting office.

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