Fenway Health Fax Number — Request or Send a Chart
Sending or requesting a chart from Fenway Health? Release of information handles it on a signed authorization, apart from a general line. Headquartered in Boston, Massachusetts, Fenway Health cares for patients across the Boston area and greater New England at its clinic sites. Since patient records are protected data, this guide covers the right desk and a secure transmission.
Fenway Health Fax Number
Because Fenway Health runs multiple sites, call the exact clinic location for the department fax you need
Hours: Faxes reach a Fenway Health site whenever you send, but a records or referral request sent after hours is handled the next business day.
Send a Fax NowWhat You Can Fax to Fenway Health
- Referrals to specialists and hospitals
- Medical records and release-of-information (ROI) authorizations
- Sliding-fee-scale and financial-eligibility documents
- Care-coordination records between clinic sites
- Pharmacy and prescription coordination
Sending and requesting records at Fenway Health
Chart requests at Fenway Health are processed by the records office once the authorization is on file. Records are released to you or to the party you name once the request is processed. Put the patient identifiers on every page so the request is matched cleanly.
The cover sheet that gets your fax routed at Fenway Health
Records that arrive at Fenway Health without identifiers are the ones that get delayed. Include a signed ROI authorization when the fax is a records request, so it can be released. With the identifiers and destination clear, the fax lands where it should on the first try.
Sending charts to Fenway Health without cutting corners
The risk with documents bound for Fenway Health is not the fax itself but an unsecured tool. Under HIPAA, the transport for protected health information should be secure rather than a public or ad-supported one. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Fenway Health in transit; a 7-day free trial lets you start.
Faxing to Fenway Health — FAQ
Faxing records to Fenway Health is fine as long as the transport is protected. A walk-in machine in a shared space cannot promise the confidentiality patient records deserve. Send FAX Mail encrypts documents in transit and gives you a delivery confirmation for pages bound for Fenway Health, from $12.99/month. Limit each page to what the center actually needs, and mark the cover sheet confidential.
Get it from the specific site or department that will receive the document rather than an old listing. Use Fenway Health's records-request or referral instructions, which name where the completed document should go. Confirming the line first is a two-minute step that prevents a misrouted record. Skip the stale listing and confirm the line at the source.
Increasingly, Fenway Health steers referrals to an online portal. Where the document carries PHI, a secure channel matters whichever route you use. So confirm the site still accepts fax before you send, and use the portal when that is what it asks for. Either way, do not assume — the site's own instructions are the authority.
No. Documents go to different lines at Fenway Health depending on the site and department. What you send to the medical records office will not reach the referral coordination team. Confirm the correct line for the site or department you are reaching, and check it still accepts fax. Keep the confirmed number with the patient's file so you are not searching next time.
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