Question 1

Why is fax still common at UNC Medical Center?

Accepted Answer

Fax is one of the few transmission methods that most providers and insurers accept for protected health information. UNC Medical Center uses it to trade patient records, lab results, and authorizations with other offices and payers across North Carolina.

Question 2

Can a Chapel Hill law office file with the Orange County Superior Court by fax?

Accepted Answer

Many local attorneys fax motions, discovery responses, and similar documents to the Orange County Superior Court and to opposing counsel. The confirmation page that comes back is useful evidence that a filing met its deadline.

Question 3

What does it cost to fax from Chapel Hill?

Accepted Answer

Send FAX Mail starts at $12.99/mo and lets you send and receive from anywhere in town. There's no fax machine and no extra phone line to set up, since everything runs through your email or our app.

Question 4

Is faxing through Send FAX Mail suitable for handling patient information?

Accepted Answer

Yes. Faxes move over the same channels healthcare offices already use, and higher-tier plans include HIPAA-eligible handling for practices that need it. You upload the file, enter the destination number, and send.

Question 5

Can I keep one fax number if I move within Chapel Hill?

Accepted Answer

You can. Your Send FAX Mail number isn't tied to a physical address or line, so it stays with your account no matter where you relocate in the area.

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