Question 1

Can I fax patient records to a Rochester Regional Health office?

Accepted Answer

Yes. Their offices accept incoming faxes for records, referrals, and prior authorizations. From Send FAX Mail you upload the document and send it straight from email or your phone, with plans starting at $12.99/mo.

Question 2

Do I need a Rochester-area number to work with Irondequoit clients?

Accepted Answer

Not necessarily. Your number works regardless of where you are, though some Irondequoit businesses prefer a local-feeling number so patients and clients recognize it. You select your number for free at signup.

Question 3

Can I send a fax from a job site or my car in Irondequoit?

Accepted Answer

Yes. The service runs on your phone, so you can photograph a document or attach a PDF and send it from anywhere with a signal. Nothing has to be near a machine or landline.

Question 4

What if my monthly faxing volume grows?

Accepted Answer

You move up a plan tier for a larger page allowance whenever you need it. For an Irondequoit office whose volume varies month to month, you can start on a smaller plan and step up only when the healthcare paperwork picks up.

Question 5

Are received faxes saved or only emailed?

Accepted Answer

Incoming faxes are emailed to you as PDFs and remain available in your account, so you can pull up an old referral or contract without keeping paper copies.

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