How to Fax a Medical Records Release to Quest Diagnostics
Quest Diagnostics releases a patient's laboratory results and records against a signed authorization, and it operates a records-request process for that purpose. Lab results are protected health information, so the signed release tells Quest which results to disclose and who is authorized to receive them. This guide covers what the authorization needs, how to confirm the current records-request destination, and how the MyQuest portal serves as a self-service option for a patient's own results.
Does Quest Diagnostics accept a fax?
Yes — Quest Diagnostics processes a signed authorization to release laboratory results and records, and fax is one accepted way to submit that request. A clear signed release tells Quest which results to disclose and names the person or organization authorized to receive them.
Finding the official fax number
Use the records-request or authorization details on Quest Diagnostics' own site to confirm where a signed release should be sent, or rely on the destination printed on Quest's authorization form. Verify the current number before faxing, since the release carries protected health information that must reach the right records team.
What to include on every page
- The patient's full name and date of birth as recorded by Quest
- The tests or results requested and the date range they cover
- The recipient authorized to receive the results and their delivery address
- The patient's signature and the date the authorization was signed
How to fax Medical Records Release Authorization (HIPAA Authorization Form) to Quest Diagnostics
- 1Fill out the HIPAA authorization naming the results, the date range, and the recipient
- 2Have the patient or legal representative sign and date the release
- 3Confirm Quest Diagnostics' current records-request fax destination
- 4Save the signed authorization as a legible, high-contrast PDF
- 5Sign in to Send FAX Mail, upload the PDF, enter the confirmed fax number, and send
- 6Keep the dated confirmation as your record of when the request was submitted
Confirming it arrived
Send FAX Mail hands back a dated delivery confirmation as soon as the authorization reaches Quest's line — store it with your signed copy. If the results aren't released on schedule, contact Quest's records team and use the confirmation to document when your request arrived.
What’s current · as of July 2026
- HIPAA large-breach reporting threshold
- 500+ individuals — reported to HHS OCR without unreasonable delay Source: HHS Office for Civil Rights
- HIPAA documentation retention period
- 6 years from creation or last-effective date Source: HHS — HIPAA Administrative Requirements (45 CFR 164.316)
Recent updates
Federal interoperability rules keep pushing healthcare past the fax machine
CMS has advanced a series of interoperability rules that press hospitals, payers, and providers toward electronic data exchange and standardized claims attachments. The direction of travel is clear: paper and analog fax workflows are being replaced by digital transmission that carries an auditable record — which is exactly what a cloud fax with delivery confirmation provides for offices not yet on a full EHR pipeline.
CMS →Healthcare breach reporting keeps document handling under scrutiny
Ongoing reporting on HIPAA breaches and OCR settlements underscores how much scrutiny falls on how medical documents are stored, sent, and received. Sending records through a controlled, access-logged channel rather than an unmanaged machine reduces the mishandling risks that show up repeatedly in breach analyses.
HIPAA Journal →HHS OCR continues enforcing HIPAA safeguards on how PHI is transmitted
The HHS Office for Civil Rights enforces the HIPAA Security Rule's requirement that covered entities apply administrative, physical, and technical safeguards to protected health information in transit. Faxing PHI is permitted, but the sending practice is responsible for confirming the destination and controlling access — the reason healthcare senders favor a channel that logs each transmission and its recipient.
HHS Office for Civil Rights →
Faxing Medical Records Release Authorization (HIPAA Authorization Form) to Quest Diagnostics — FAQ
Quest Diagnostics processes a signed authorization to release laboratory results and records, and fax is one accepted way to submit that request. A clear signed release tells Quest which results to disclose and the person or organization authorized to receive them.
There are two routes. The MyQuest portal gives a patient direct online access to their own Quest results, while a signed authorization is what you send when someone else is authorized to receive the results or when the portal can't provide the specific records you need.
Use the records-request or authorization details on Quest Diagnostics' own site to confirm where a signed release should be sent, or rely on the destination printed on Quest's authorization form. Verify the current number before faxing, since the release carries protected health information.
Send FAX Mail hands back a dated delivery confirmation as soon as the authorization reaches Quest's line. Keep it with your signed copy so the submission date is documented independently of how long Quest takes to release the results.
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