Question 1

Can a Maryland practice stay HIPAA-compliant with online fax?

Accepted Answer

Yes, on the right plan. Send FAX Mail encrypts transmissions with TLS, stores them with AES-256, and signs a Business Associate Agreement, which together meet what the Maryland Department of Health and the MD Board of Medical Examiners require. The HIPAA-ready Business plan runs $54.99 a month.

Question 2

What do Maryland providers fax most often?

Accepted Answer

Referrals, lab orders, prescription and prior authorization requests, and signed consent forms account for most of it. The Maryland Medical Association and the Maryland Hospital Association operate alongside labs and payers that still default to fax, so a documented delivery trail counts on each one.

Question 3

Is a lower-priced plan enough, or do I need Business?

Accepted Answer

Any transmission of protected health information needs the BAA, which comes with the $54.99/mo Business plan. The plans starting at $12.99 work for non-PHI faxing, but for patient records a Maryland practice should be on the Business tier.

Question 4

How are inbound patient faxes delivered on the Business plan?

Accepted Answer

On the HIPAA-ready Business plan, an incoming fax with protected health information is never pushed out as an email attachment. A Maryland practice gets a notification and opens the PDF inside the authenticated dashboard, so referrals and lab results from partner offices stay out of open inboxes while still being easy to act on.

HIPAA-Compliant Fax for Maryland Healthcare Providers

Regulations & Compliance

Key Institutions

Healthcare Fax in Maryland — FAQ

Start faxing for healthcare in Maryland