Question 1

Will Vermont state agencies take a faxed submission?

Accepted Answer

They will, and several still ask for it. Offices including the Vermont Department of Administration and the Secretary of State accept fax for permit applications, records requests, and interagency correspondence. Send FAX Mail returns a delivery confirmation you can attach to the submission for your own records.

Question 2

How do faxes fit Vermont's public records obligations?

Accepted Answer

A fax sent or received by a Vermont agency can be a public record, and it has to be kept according to the state's records retention schedules. Send FAX Mail holds the full transmission log and the documents themselves, so the retention and audit expectations set by the Department of Administration are easier to satisfy. There's no paper file to dig through when a request arrives.

Question 3

What does it cost a Vermont town or state office?

Accepted Answer

Plans start at $12.99 a month, with larger page allowances available for high-volume agencies. Number selection is free, and if a department outgrows its monthly pages it moves up to a bigger plan rather than paying per page. Consolidating onto one account usually runs well below the cost of separate fax machines and phone lines spread across departments.

Question 4

Can several Vermont departments share one Send FAX Mail account?

Accepted Answer

Yes. Each department can hold its own fax number while every sent and received fax lands in a single searchable history. That shared log is helpful when records tied to the General Assembly or another office are requested. If combined volume across departments exceeds a plan's monthly pages, you simply move the account up to a higher tier.

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Government Fax in Vermont — FAQ

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