Question 1

Do Pennsylvania agencies still take faxed documents?

Accepted Answer

Many do, and some require it for permit applications, records requests, and routing between departments. A fax confirmation gives the receiving office a dated record that the document arrived, which matters when a deadline is attached. Send FAX Mail produces that confirmation on every send.

Question 2

How does fax fit the Right-to-Know Law?

Accepted Answer

Under the Right-to-Know Law, a fax an agency sends or receives can be a public record subject to disclosure and to the retention period in its schedule. Send FAX Mail keeps full logs and stored copies so staff can locate and produce a document without searching paper files. That supports the records standards the State Archives and Records Administration sets for Commonwealth agencies.

Question 3

Will this cut what we spend on fax lines?

Accepted Answer

Generally, yes. Plans start at $12.99 per month and replace dedicated phone lines and machine upkeep across multiple offices. Choosing your numbers is free, and there are no per-page charges; an office that goes past its monthly allowance moves up to a larger plan.

Question 4

Can separate Commonwealth offices keep their own numbers?

Accepted Answer

They can. You can assign distinct Pennsylvania fax numbers to different agencies or divisions at no per-number cost, so incoming documents land in the correct inbox. Each office's fax history stays searchable under its own number.

Online Fax for Pennsylvania Government Agencies

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