Question 1

Will offices like the Ohio Department of Taxation accept a fax sent through your service?

Accepted Answer

Yes. A fax sent from Send FAX Mail arrives at the receiving agency exactly as one from a traditional machine would, including at the Department of Taxation and the Secretary of State's office. You also get a timestamped confirmation showing the page count and delivery result, which is useful when a filing deadline is involved.

Question 2

How do we keep faxed records for public records compliance?

Accepted Answer

Every fax you send or receive is logged with its date, recipient, and status, and the documents stay searchable in your account. That gives your office a retrievable trail when a request comes in under Ohio Revised Code Section 149.43, without filing cabinets full of thermal paper. You can export or download any record for your retention schedule.

Question 3

Do we need a separate phone line for each department?

Accepted Answer

No. You can assign a fax number to each office or division and route incoming faxes to the right inbox by email. Picking your number is free, so there's no per-line setup fee the way a phone carrier would charge for analog circuits.

Question 4

What does it cost a county or municipal office?

Accepted Answer

Plans start at $12.99 a month, each with a fixed monthly page allowance and no per-page charges. A clerk's office that grows past its tier moves up to one with a larger allowance instead of paying for individual pages. For a small office that sends a few hundred pages a month, that's well below the cost of a leased machine, toner, and a dedicated line.

Online Fax for Ohio Government Agencies

Regulations & Compliance

Key Institutions

Government Fax in Ohio — FAQ

Start faxing for government in Ohio