Question 1

Will Alabama state agencies accept a fax sent through Send FAX Mail?

Accepted Answer

They will. Offices including the Alabama Office of the Governor and the Alabama Department of Administration take fax for permit applications, records requests, and interagency correspondence, and many still require it. Send FAX Mail produces the delivery confirmation those submissions call for, so the receiving office has a dated record.

Question 2

How does this handle Alabama Public Records Act obligations?

Accepted Answer

Faxed documents and their transmission logs can both fall under the Alabama Public Records Act, which means they have to be retained on the state's records schedule. Send FAX Mail keeps complete, searchable logs of every send and receipt, so producing them for a request or an audit is straightforward. That removes the need to store boxes of paper confirmations.

Question 3

Can the AL Secretary of State office or the General Assembly use one account?

Accepted Answer

Yes. A single account can carry multiple fax numbers, which suits departments like the AL Secretary of State or staff supporting the Alabama General Assembly who handle filings across several functions. Each number keeps its own searchable history. Picking the numbers is free.

Question 4

How much do Alabama government offices save versus physical machines?

Accepted Answer

Plans start at $12.99/mo, against the recurring cost of analog lines and hardware spread across AL offices. Each plan includes a monthly page allowance, and an office that routinely sends more steps up to a higher tier rather than paying anything per page. The bigger saving is administrative, since the audit trail the Alabama Department of Administration expects is generated for you.

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