Question 1

What gets faxed at Hawaii financial firms?

Accepted Answer

Loan and mortgage applications, wire transfer authorizations, account change forms, and correspondence tied to HI Division of Securities matters are the usual documents. Each holds customer data that needs a recorded delivery, and a fax confirmation provides the auditable trail Hawaii Department of Financial Institutions examiners expect.

Question 2

Is the encryption enough for GLBA safeguards in Hawaii?

Accepted Answer

Send FAX Mail encrypts transmissions with TLS and stores faxes with AES-256, which covers the confidentiality requirement under the GLBA safeguards rule and Hawaii's consumer financial privacy protections. The per-fax audit logs give examiners from the Hawaii Department of Financial Institutions or a federal regulator a record to review.

Question 3

How does this work for an institution across several islands?

Accepted Answer

You can run multiple numbers under one account and assign them by branch or island, keeping records organized while staying under a single login and searchable history. That avoids paying for a separate machine and line at each location.

Question 4

Can I keep a Hawaii area code?

Accepted Answer

Yes. Number selection is free, so you can put an 808 number on the line to match your local presence across the islands. Customers and counterparties then see a familiar Hawaii number on the forms they already have.

Question 5

How is pricing structured for a Hawaii bank or credit union?

Accepted Answer

Plans start at $12.99 a month for an individual advisor or loan officer, each with its own monthly page allowance. Larger HI institutions spread across the islands scale up to plans that cover higher volume rather than paying anything per page, and that still lands well below the cost of dedicated fax lines at every branch.

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