Online Fax for Electric, Gas & Water Utilities
Electric, gas, and water utilities manage thousands of service applications, utility transfers, rate filings, and outage reports that circulate between operations centers, regulatory agencies, and customers. Many customers — particularly elderly and rural customers who rely on utilities most — prefer fax for service applications and transfer requests.
Common Documents
Compliance
Electric, gas, and water utilities are regulated by state public utility commissions and, for electric transmission and wholesale markets, by FERC. Rate filings must comply with state PUC filing requirements and timely filing rules. NERC reliability standards apply to electric transmission and generation utilities. Send FAX Mail's documented transmission records support PUC filing compliance and NERC documentation requirements.
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Every plan includes US & Canada faxing up to your monthly page limit. You can also fax internationally — international pages simply count for more toward that limit (the amount varies by country). No surprise charges: reaching your limit prompts an upgrade, never a per-page bill.
Utilities Fax — FAQ
Send FAX Mail receives inbound faxes 24/7 and delivers them immediately to a shared customer service email inbox. Service application faxes from customers arrive in real time, and the archive allows customer service staff to retrieve any application by date or sender.
Yes. Rate filings can be uploaded as PDFs and faxed to state PUC offices with timestamped delivery confirmation. The confirmation documents when the commission received the filing — supporting compliance with regulatory filing deadlines.
The Business plan supports multiple users and inbound fax numbers for different service territory offices. Corporate regulatory affairs can access the full archive while each territory team manages its own communications.
Modernize your utilities fax workflow
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