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Fareway Fax Number — Prescription Transfers and Refills

Faxing a transfer or refill to Fareway means reaching the store's pharmacy counter — this page shows how, securely. Fareway is a grocery-store pharmacy chain based in Boone, Iowa, serving patients across the Midwest. Send the order with its supporting documents so the pharmacy can act without waiting on a second fax.

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Fareway Fax Number

Ask the Fareway in-store pharmacy counter for its current fax before you send

Hours: Documents can arrive any time; the Fareway counter processes them while the pharmacy is open, not overnight.

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What You Can Fax to Fareway

  • Refill authorization responses
  • Updated insurance or coverage information
  • Prior authorization forms for a covered drug
  • New prescriptions from a prescriber's office
  • Immunization and vaccine records
Tip: Put the patient's name and date of birth on every page, and add the prescription number once there is one, so Fareway can match pages that get separated. Name the receiving pharmacy — the in-store pharmacy counter or the location you are reaching — on the cover sheet, and add a callback number. Verify fax is still the accepted channel, send multi-page orders as one PDF, and keep the transmission receipt as proof it arrived.

The transfer and refill path at Fareway

Refills and transfers at Fareway are handled by the in-store pharmacy counter, not a corporate line. The receiving pharmacist verifies the identifiers before adding the order to the patient's profile. Ask whether the prescriber can e-prescribe the transfer through Surescripts instead of faxing.

Labeling a fax so Fareway can match it

The cover sheet does the routing work once a fax reaches Fareway. Include the prescriber's name and DEA or NPI so the order can be verified. With the identifiers and destination clear, the fax lands where it should on the first try.

HIPAA and your fax to Fareway

Prescriptions and clinical documents carry protected health information, so how you fax them to Fareway matters. Under HIPAA, the transport for protected health information should be secure rather than a public or ad-supported one. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Fareway in transit; a 7-day free trial lets you start.

Faxing to Fareway — FAQ

No. Fareway keeps a separate fax at each store's pharmacy counter, so there is no one national number. As a grocery-store pharmacy chain, it keeps a pharmacy fax at each store rather than one hub. Match the store to your prescription, then send to that counter's line. Which line is right depends on the location, not the grocery-store pharmacy chain as a whole.

At minimum, the patient's name and date of birth belong on each page, with the prescription number when relevant. Direct the cover sheet to the correct Fareway location and include a number staff can call. Send it as one combined PDF so the pages stay in order. The identifiers matter as much as the order itself.

You can send to Fareway any time, though a refill is worked while the pharmacy is open. Routine refills are handled during open counter hours. Little is processed on weekends or holidays. Confirm receipt of an urgent order rather than assuming it was actioned.

Yes, when the channel is secure. An unsecured app is the real risk; the transport for PHI is what has to be secure. On Send FAX Mail you send from your phone or computer over an encrypted connection — safer for a prescription to Fareway than a public machine. Handled that way, the prescription stays protected end to end.

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