Family Hospice Fax Number — Send Patient Records Securely
Before you fax records to Family Hospice, it helps to know what HIPAA expects of the transport — this page walks through it. Based in Pittsburgh, Pennsylvania, Family Hospice is part of UPMC and a health-system hospice program serving patients and families throughout the Mid-Atlantic. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.
Family Hospice Fax Number
Use Family Hospice's referral or records-request instructions to find where to send documents
Hours: Referral and records staff work weekday business hours, while the on-call clinician fields time-sensitive orders any time.
Send a Fax NowWhat You Can Fax to Family Hospice
- Physician orders and verbal-order signatures
- Face-to-face (F2F) recertification encounter documentation
- A hospital discharge summary and transition-to-hospice referral
- Medical records and release-of-information (ROI) authorizations
- The signed hospice election statement
Sending patient charts to Family Hospice without cutting corners
A fax to Family Hospice that carries a chart is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Family Hospice.
Continuing care for families served by Family Hospice
Enrolling a family in bereavement support with Family Hospice means the enrollment form reaches the team that coordinates it, not the clinical line. The form records who in the family is enrolling and how they prefer to be contacted for support. Send the form on its own so it is not lost inside a clinical packet.
Confirming the right fax at Family Hospice
Because Family Hospice routes faxes by office, the number you need is the one the receiving team publishes. Reach the specific Family Hospice office by phone and confirm the fax it uses today. Verifying the office and the line up front is the honest shortcut here.
Faxing to Family Hospice — FAQ
It is, provided your fax service is HIPAA-compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Family Hospice than a public machine. Choose the secure channel first, then confirm the number for Family Hospice.
The right number depends on which office should receive the document. The discharging hospital's case manager often already has the correct Family Hospice fax on file. A quick check beats faxing PHI to a number that has moved. The office that receives the fax is the authority on its own number.
Release of information begins with a signed ROI request to the records office. Ask Family Hospice where the signed release should go. A complete request — identifiers, dates, and records wanted — moves fastest. After review, the records go to you or whoever the family designated.
Not one central number. The line for medical records is separate from the one for admission intake. Verify the current fax for the admissions and referral office or your target office first. A quick call to Family Hospice settles which line your document should use.
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