Family Health Centers Fax Number — Reach the Right Site
There is no single fax that reaches all of Family Health Centers; this page explains how documents route by site and department. Headquartered in Louisville, Kentucky, Family Health Centers cares for patients across the Ohio Valley at its clinic sites. Because the medical records office and the referral coordination team keep separate numbers, the destination office decides which line you use.
Family Health Centers Fax Number
Because Family Health Centers runs multiple sites, call the exact clinic location for the department fax you need
Hours: Faxes reach a Family Health Centers site whenever you send, but a records or referral request sent after hours is handled the next business day.
Send a Fax NowWhat You Can Fax to Family Health Centers
- Medical records and release-of-information (ROI) authorizations
- Pharmacy and prescription coordination
- Referrals to specialists and hospitals
- Behavioral health and dental coordination notes
- Care-coordination records between clinic sites
Finding the right site to fax at Family Health Centers
Family Health Centers answers faxes at the site or desk that owns the request, so no one line reaches them all. One line reaches the medical records office, while the referral coordination team answers another. Identify the receiving team first, and the paperwork lands with the right desk.
Confirming the right fax at Family Health Centers
Because Family Health Centers spreads its fax lines across sites, a single published number rarely covers the office you actually need. Reach the specific Family Health Centers program by phone and confirm the fax it uses today. A quick verification beats faxing sensitive pages to a number that has moved.
Faxing PHI to Family Health Centers the compliant way
A fax to Family Health Centers that carries a chart or an ROI authorization is protected health information. The safeguard the rules look for is a secure, private channel rather than the nearest convenient machine. On Send FAX Mail every page to Family Health Centers is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.
Faxing to Family Health Centers — FAQ
Increasingly, Family Health Centers steers referrals to an online portal. A referral portal routes the request straight to the coordination team, which can be faster for a referral. So confirm the site still accepts fax before you send, and use the portal when that is what it asks for. Confirming the channel first is the honest shortcut with Family Health Centers.
No. Documents go to different lines at Family Health Centers depending on the site and department. Each area — records, referrals, the enrollment and eligibility team — answers a different fax. Confirm the correct line for the site or department you are reaching, and check it still accepts fax. Sending to the wrong site only delays the paperwork.
Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. State the specific Family Health Centers site the fax is for on the cover sheet. Include a signed ROI authorization when the fax is a records request. Check the details once before you send so nothing bounces back.
Family Health Centers receives faxes at any hour, but the offices that process them keep set schedules. Routine records and enrollment are staffed on weekdays. A request sent overnight is picked up the next business day. A brief follow-up call confirms an urgent fax to Family Health Centers was seen.
Sliding-fee and Medicaid enrollment applications go to the enrollment and eligibility team, not the records desk. Attach the income documents so eligibility can be verified. Keep the delivery confirmation in case the office asks whether it arrived. Put the patient's identifiers on every page so it is matched cleanly. The result is a clean hand-off to the right team at Family Health Centers.
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