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Express Hearing Solutions Fax Number — Device Benefit Authorization

Getting a hearing aid or cochlear device covered through Express Hearing Solutions? A benefit usually needs prior authorization faxed to the plan with the audiogram — this page shows how. Express Hearing Solutions is a hearing-aid center in Bountiful, Utah, providing hearing tests, hearing-aid evaluations and fittings, and device programming, repairs, and follow-up in the Intermountain West. Because the authorization carries protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Express Hearing Solutions Fax Number

Confirm the fax with Express Hearing Solutions; a device-benefit form may use a separate line from records

Hours: The office's posted hours cover weekdays and sometimes a Saturday morning, so a fax to the front desk lands while patients are being tested and fitted; records and benefit-authorization paperwork, though, is worked during weekday business hours.

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What You Can Fax to Express Hearing Solutions

  • An audiogram or hearing-test result sent to the referring or primary care office
  • A prior-authorization or benefit form for a hearing aid or a cochlear device
  • A hearing-aid evaluation, fitting, or device-order form
  • A device follow-up or real-ear-verification summary sent to the physician
  • An insurance or third-party-administrator claim for the device benefit
Tip: Label each page with the patient's full name and date of birth — those identifiers are what staff use to match a chart at Express Hearing Solutions. Name the receiving staff — the records staff, the front desk, or the audiologist — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Getting a hearing aid or cochlear device covered from Express Hearing Solutions

Getting a device covered is a steady fax workflow at Express Hearing Solutions: the authorization form, the audiogram, and any medical-clearance note moving between the office, the physician, and the plan. A complete authorization packet in one fax means the plan is not waiting on a missing page. Flag a time-sensitive authorization so it is worked promptly.

Fitting and device paperwork at Express Hearing Solutions

When Express Hearing Solutions evaluates a patient for hearing aids, the evaluation, the order to the manufacturer, and the fitting summary travel by fax to the physician, the plan, or the lab. The device order names the make, model, and ear so the manufacturer builds the right aid. Keep the confirmation so the case shows the device order went through.

Keeping records to Express Hearing Solutions HIPAA-compliant

A fax to Express Hearing Solutions that carries a hearing result, a device record, or a treatment history is PHI and belongs on a secure channel. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared machine at the library or a free app. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to Express Hearing Solutions.

Faxing to Express Hearing Solutions — FAQ

As a hearing practice, Express Hearing Solutions usually runs one working fax at the front desk, with records, the audiologist, or the insurance desk sometimes on a second line at a busier office. Which staff member should receive it still depends on your document. A quick call to Express Hearing Solutions settles the number and the desk. Keep the confirmed number with the patient's file so you are not searching next time.

Once the audiologist completes the test, Express Hearing Solutions can send the audiogram to the office you name. The more exact the destination, the faster the receiving office files it. A significant or asymmetric loss is flagged so it is not treated as routine. A quick follow-up call confirms your office received it if the result matters for a decision.

A hearing-aid center like Express Hearing Solutions routinely faxes the evaluation, the order to the manufacturer, and the plan's authorization request. Provide the exact fax for the plan so the device request is not sent to a stale line. A repair or remake request should carry the serial number and the reported issue. Keep the confirmation so the case shows the order or authorization went through.

At minimum, the patient's name and date of birth belong on each page. Direct the cover sheet to the correct Express Hearing Solutions desk and include a number staff can call. A delivery confirmation then tells you the fax reached Express Hearing Solutions. Complete, legible identifiers are what move the request fastest.

For a hearing aid, Express Hearing Solutions needs the audiogram, the device order, and often a prior authorization faxed to the plan before the fitting. Get the current fax from Express Hearing Solutions directly. Include the plan or member ID and the make, model, and ear on the order. Confirm the current fax with Express Hearing Solutions before you send. It is a small step that saves a follow-up call later.

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