EveryStep Fax Number — Send Physician Orders and the Plan of Care
Need to fax physician orders or a signed CMS-485 plan of care to EveryStep? Those go to the clinical team that manages the patient's care, not a general fax line. EveryStep, a visiting nurse association in Des Moines, Iowa, is a community visiting nurse association and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
EveryStep Fax Number
Check with EveryStep's intake desk, which can point you to the correct department line
Hours: Referral and records staff work weekday business hours, while the on-call nurse fields time-sensitive orders any time.
Send a Fax NowWhat You Can Fax to EveryStep
- A referral from a hospital, SNF, or physician
- Physician orders and verbal-order signatures
- Medical records and release-of-information (ROI) authorizations
- The signed CMS-485 plan of care and recertification orders
- Wound-care and skilled-nursing orders
Sending the CMS-485 plan of care back to EveryStep
Physician orders for a patient of EveryStep route to the clinical team, not to a general line. The clinical team matches the order to the patient's plan of care before it is carried out. Address the cover sheet to the clinical team so the order reaches the case manager.
Getting the working fax line for EveryStep
Because EveryStep routes faxes by office and branch, the number you need is the one the receiving team publishes. Many agencies now take referrals through a referral portal or a shared EHR, so confirm the branch still accepts fax. Confirming the line first is a two-minute step that prevents a misrouted record.
Keeping records to EveryStep HIPAA-compliant
Because these documents hold health information, the transport to EveryStep has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to EveryStep than a public machine.
Faxing to EveryStep — FAQ
Yes — HIPAA permits faxing protected health information when the channel is secure. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to EveryStep than a public machine. Compliance is about how the pages travel, not only where they land at EveryStep.
The current line comes from EveryStep directly, since branch numbers change. Reach the specific EveryStep branch by phone and confirm the fax it uses today. A quick check beats faxing PHI to a number that has moved. A confirmed line beats a guessed one on documents this sensitive.
Send a signed release form to the records staff who manage the patient's file. EveryStep will tell you where to fax or upload the completed form. A complete request — identifiers, dates, and records wanted — moves fastest. The records move once the office verifies the authorization.
No. Documents go to different fax lines at EveryStep depending on the office or branch. Each office — records, intake, the clinical team — answers a different fax. Verify the current fax for the referral intake office or your target office first. Which line is right depends on the office and branch, not the agency as a whole.
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