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Eskenazi Health Fax Number — Referrals, Transfers, and Prior Authorization

Getting a patient referred to Eskenazi Health starts with the intake team that triages new cases — here is how to reach it. Eskenazi Health, a public safety-net hospital in Indianapolis, Indiana, is an independent hospital and takes in clinical documents by fax every day. Send the referral with the records that support it so the accepting team can triage without waiting on a second fax.

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Eskenazi Health Fax Number

Ask Eskenazi Health's medical records office or clinic intake for the fax number you need

Hours: Outpatient clinic and records processing runs on weekdays; the emergency department takes clinical faxes overnight.

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What You Can Fax to Eskenazi Health

  • Interpreter and accommodation requests
  • Discharge and follow-up paperwork
  • Release-of-information authorizations
  • Benefits and eligibility documents
  • Medical records and patient history
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Eskenazi Health. State which public safety-net hospital office the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

How a referral reaches Eskenazi Health

Referrals and transfers to Eskenazi Health route to intake, not to central records. Send the referral form together with the records that support it. Ask Eskenazi Health for the current intake fax before you send the packet.

One hospital, many fax lines at Eskenazi Health

A public safety-net hospital the size of Eskenazi Health assigns its own fax to each department. Each office — medical records, referral intake, case management — publishes its own line. So the first step is naming the office you actually need before you send.

Protected health information and Eskenazi Health

Patient records are protected health information, so how you fax them to Eskenazi Health matters. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Eskenazi Health.

Faxing to Eskenazi Health — FAQ

Yes — HIPAA permits faxing protected health information when the channel is secure. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Eskenazi Health than a public machine. Compliance is about how the pages travel, not only where they land at Eskenazi Health.

The current line comes from Eskenazi Health directly, since department numbers change. The referring provider's office often already has the correct Eskenazi Health fax on file. A quick check beats faxing PHI to a number that has moved. A confirmed line beats a guessed one on documents this sensitive.

There is no single hospital-wide fax at Eskenazi Health. The line for medical records is separate from the one for referrals. Verify the current fax for clinic intake or your target department first. Which line is right depends on the office, not the hospital as a whole.

Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. Direct the cover sheet to the correct Eskenazi Health department and include a number staff can call. A delivery confirmation then tells you the fax reached Eskenazi Health. The identifiers matter as much as the records themselves.

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