Epic Reference Labs Fax Number — Send a Records Request
Need to send or request a patient's lab records at Epic Reference Labs? Those go through the records office on a signed release-of-information authorization. Based in Riviera Beach, Florida, Epic Reference Labs is a full-service reference laboratory and works high-volume reference and send-out testing for the community it serves across Florida and the Southeast. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.
Epic Reference Labs Fax Number
Use Epic Reference Labs's client-services or records-request instructions to find where to send documents
Hours: Front-office staff work weekday hours, while the reference bench handles orders across its testing shifts.
Send a Fax NowWhat You Can Fax to Epic Reference Labs
- An add-on test request for a specimen already accessioned at the lab
- The clinical notes or diagnosis codes that establish medical necessity for the tests
- A send-out or reference-test requisition
- A prior-authorization approval for a genetic, molecular, or otherwise specialized test
- A client-account setup or supply request
How lab records move at Epic Reference Labs
Release of information at Epic Reference Labs runs through a dedicated records office on a signed authorization. A signed release-of-information (ROI) authorization is what allows the records to move. Put the patient's identifiers on every page so the request is matched cleanly.
Faxing a result request to Epic Reference Labs
Getting a copy of a result from Epic Reference Labs for a specialist or a patient goes through the records office. The verified report ties the result to the reference range and any flagged or critical value. Include the patient identifiers and the collection date so the correct result is pulled.
Sending lab records to Epic Reference Labs without cutting corners
Anything with a patient's diagnosis or lab result headed to Epic Reference Labs is protected data under HIPAA. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Epic Reference Labs.
Faxing to Epic Reference Labs — FAQ
It can be, with the right service. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Epic Reference Labs. Handled that way, the records stay within the rules end to end.
Ask the specific Epic Reference Labs office for its working fax before you send. The referring provider's office often already has the correct Epic Reference Labs fax on file. Verifying the office and the line up front is the honest shortcut. Note the number the first time so the next fax to Epic Reference Labs is quicker.
Submit a signed release-of-information authorization to the medical records office at Epic Reference Labs. Ask Epic Reference Labs where the signed release should go. Put the patient identifiers and the requested dates on the authorization. They release the copies to the recipient you named after processing.
Not one central number. The line for the medical records office is separate from the one for client services. Identify the destination before sending so nothing is misrouted. Sending to the wrong line only delays the patient's testing.
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