Elevance Health Fax Number — Prior Authorizations and Appeals
A prior-authorization request to Elevance Health goes to utilization management, which keeps its own fax line — and it is time-sensitive. Based in Indianapolis, Indiana, Elevance Health receives claims, appeals, and service paperwork for members throughout the Midwest. Send the request with its supporting clinical documentation so the team can decide without waiting on a second fax.
Elevance Health Fax Number
Ask the Elevance Health representative on the claim for the current fax, and check whether the provider portal has replaced it
Hours: The machines accept faxes at any time, while staff at a health plan process them on the normal weekday schedule.
Send a Fax NowWhat You Can Fax to Elevance Health
- Medical and facility claims
- Corrected-claim submissions
- Referral and authorization forms
- Provider credentialing documents
- Coordination-of-benefits forms
Where authorization requests go at Elevance Health
Authorization requests — a PA, a coverage determination — have their own desk at Elevance Health. Incomplete clinical detail is the usual reason a PA is returned rather than decided. Because these requests carry decision deadlines, verify the line first rather than trust an old one.
Faxing an appeal to Elevance Health
Getting an appeal to Elevance Health means reaching the team that reviews the disputed decision. Send the appeal and its supporting documentation together so the file is complete. Because an appeal has a deadline, a dated confirmation protects your filing.
The secure way to fax Elevance Health
A fax to Elevance Health that includes diagnoses, records, or a member ID is protected health information. A consumer fax app is not the right channel for PHI; medical documents belong on an encrypted, secure connection. On Send FAX Mail every page to Elevance Health is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.
Faxing to Elevance Health — FAQ
No. Documents go to different fax lines at Elevance Health depending on the department. Claims, utilization management, and appeals each keep their own line. Ask for the desk you actually need to get the right number. Keep the confirmed number with your paperwork so you are not searching next time.
Label each page with your member ID and the claim number for an open file. Add a cover sheet addressed to member services at Elevance Health with a callback number. That routing detail is what lets Elevance Health reconnect the document if the pages separate. Complete, legible identifiers are what move the request fastest.
The line accepts faxes around the clock; staff processing depends on the team. Departments keep a Monday-to-Friday schedule. Nothing is processed on weekends or holidays. Plan routine requests for a weekday morning when the department is fully staffed.
It can be, with an encrypted service. Protected health information belongs on an encrypted connection rather than a public or ad-supported tool. On Send FAX Mail you send from your phone or computer over an encrypted connection — safer for these documents to Elevance Health than a public machine. Limit each page to what the department actually needs, and mark the cover sheet confidential.
Need to fax Elevance Health?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required