Durham County VA Clinic Fax Number — Request Your VA Records
Getting your VA records to or from Durham County VA Clinic starts with the Release of Information staff who manage the charts. Durham County VA Clinic is a VA outpatient clinic in Durham, North Carolina, serving enrolled veterans across the Carolinas. Because a veteran's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Durham County VA Clinic Fax Number
Ask the Durham County VA Clinic Release of Information office for its current fax number
Hours: Routine records processing runs Monday to Friday; orders and referrals are worked as the clinic runs.
Send a Fax NowWhat You Can Fax to Durham County VA Clinic
- A request to send your VA treatment records to a non-VA provider
- Income or dependency documents supporting an enrollment or copay determination
- A signed VA Form 10-5345 authorizing release of your VA medical records
- A completed disability, FMLA, or return-to-work form for the provider to review
- A form for your PACT primary care provider to complete
Release of information at Durham County VA Clinic
Record requests at Durham County VA Clinic are handled by the Release of Information office, not a general clinic line. A signed VA Form 10-5345 is what authorizes the Release of Information office to move the records. List the exact dates and records you need so nothing is missed.
Results and outside records at Durham County VA Clinic
A request for a result or a report from Durham County VA Clinic goes through the Release of Information office. Records requests are worked by the Release of Information office once a signed release is on file. Address the cover sheet to the clinical team or the records office as the request needs.
Protected health information and Durham County VA Clinic
A veteran's VA records are protected health information, so how you fax them to Durham County VA Clinic matters. Encryption in transit and a compliant provider are what keep the transmission within the rules. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Durham County VA Clinic is encrypted in transit with a delivery confirmation.
Faxing to Durham County VA Clinic — FAQ
No. Durham County VA Clinic routes faxes to separate office lines, so the Release of Information office and the community care and referral office do not share a number. As a VA outpatient clinic, it splits incoming faxes across the Release of Information office, referrals, and enrollment. Verify the current fax for the Release of Information office or your target office first. Which line is right depends on the office, not the facility as a whole.
Every page should carry the veteran's full name, date of birth, and the last four of the SSN. Direct the cover sheet to the correct Durham County VA Clinic office and include a number staff can call. A delivery confirmation then tells you the fax reached Durham County VA Clinic. Complete, legible identifiers are what move the request fastest.
Incoming faxes to Durham County VA Clinic are never turned away by the hour, but processing is not always immediate. The offices that handle records and referrals keep standard weekday hours. Send routine requests early in the day for same-day handling. Routine copies follow the office's normal queue rather than jumping ahead.
Faxing records to Durham County VA Clinic is fine under HIPAA as long as the service is compliant. An unsecured machine in a shared space cannot promise the confidentiality veterans' records deserve. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Durham County VA Clinic than a public machine. Compliance is about how the pages travel, not only where they land at Durham County VA Clinic.
Outside records to add to the chart go to the Release of Information office, while a clinical order goes to the clinical team. Confirm the right fax with Durham County VA Clinic before sending a time-sensitive order. Include the veteran's identifiers and the service or records involved. Confirm the current fax with Durham County VA Clinic before you send. The result is a clean hand-off to the right office at Durham County VA Clinic.
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