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Duke University Hospital Fax Number — Send Medical Records and Referrals

Duke University Hospital in Durham routes faxes by department, so the medical records office, a referring clinic, and pre-authorization each use a different number. Patients and providers commonly fax records and patient history, physician referral forms, insurance pre-authorization requests, and lab or imaging results. Because these documents carry protected health information, the fax service you use needs to meet HIPAA requirements.

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Duke University Hospital Fax Number

Contact Duke Hospital for department-specific fax number

Hours: Duke University Hospital medical records department typically operates Monday-Friday, 8:00 AM - 5:00 PM local time. Emergency departments accept faxes 24/7.

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What You Can Fax to Duke University Hospital

  • Medical records and patient history
  • Physician referral forms
  • Insurance pre-authorization requests
  • Prescription requests and renewals
  • Lab and imaging results
Tip: Put the patient's full name, date of birth, and medical record number on every page, and name the receiving department or physician on the cover sheet so Duke's staff can route it without calling back. Faxing patient data to Duke means handling PHI, so send through a HIPAA-compliant service rather than a consumer fax app. Send FAX Mail's Business plan at $79.99/mo covers HIPAA compliance with encryption on every medical fax.

Faxing to Duke University Hospital — FAQ

No. Duke runs separate fax lines for each department, including medical records, referrals, and pre-authorization. Contact the hospital directly to get the number for the specific office you need to reach.

Every page should carry the patient's full name, date of birth, and medical record number, with the receiving department or physician named on the cover page. That information keeps the fax attached to the correct chart and speeds up routing inside the hospital.

Faxing PHI is compliant when you use a service built for HIPAA. Send FAX Mail's Business plan at $79.99/mo encrypts medical faxes and supports the safeguards HIPAA requires for protected health information.

Yes. Send FAX Mail lets a clinic fax referral forms and supporting records to Duke straight from email, with a delivery confirmation back. Paid plans start at $12.99/mo, the HIPAA-covered Business plan is $79.99/mo, and choosing your number is free.

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