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Dpg Reference Lab Fax Number — Send a Lab Test Order

A referring provider's order to Dpg Reference Lab goes to the office that accessions the specimen — here is how to reach it. Dpg Reference Lab is a full-service reference laboratory in Memphis, Tennessee, handling high-volume reference and send-out testing for patients and referring providers across the mid-South. Send the order, the diagnosis code, and the specimen details together so accessioning can verify coverage without waiting on a second fax.

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Dpg Reference Lab Fax Number

Ask Dpg Reference Lab's client services or account office for the current fax number

Hours: Client services and records keep weekday hours; the reference laboratory receives orders across its shifts.

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What You Can Fax to Dpg Reference Lab

  • A specimen-collection or send-out instruction for a referred test
  • A standing or recurring lab order (for example, monthly INR or metabolic panels)
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • An add-on test request for a specimen already accessioned at the lab
  • A prior-authorization approval for a genetic, molecular, or otherwise specialized test
Tip: Put the patient's full name, date of birth, and (when known) medical record number on every page so Dpg Reference Lab can match documents that get separated during intake. Name the receiving office — the medical records office, the client services and account office, or the laboratory team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Sending a requisition to Dpg Reference Lab

A new lab order at Dpg Reference Lab is handled by client services, apart from a records or report request. An order that lists the tests, the diagnosis code, and the patient's contact details is accessioned fastest. Send the order and the supporting notes as one fax so nothing arrives split.

The records-request path at Dpg Reference Lab

Chart and result requests at Dpg Reference Lab are processed by the records office once a signed release is on file. Records are released to you or to the party the patient names once the request is verified. Address the cover sheet to the medical records office so it reaches the right desk.

HIPAA and your fax to Dpg Reference Lab

Anything with a patient's diagnosis or lab result headed to Dpg Reference Lab is protected data under HIPAA. The rules turn on using a secure, compliant service rather than a public or ad-supported one. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for lab records sent to Dpg Reference Lab.

Faxing to Dpg Reference Lab — FAQ

No. Documents go to different fax lines at Dpg Reference Lab depending on the office. Each office — client services, records, the laboratory team — answers a different fax. Ask for the office you actually need to get the right number. Keep the confirmed number with the patient's file so you are not searching next time.

Label each page with the patient's name, date of birth, and record number. State the specific Dpg Reference Lab office the fax is for on the cover sheet. That routing detail is what lets Dpg Reference Lab reconnect the documents if they separate. For a test order, add the tests requested, the specimen source, and the ICD-10 diagnosis.

The machines accept faxes around the clock; staff processing depends on the office. Routine records and client services are staffed on weekdays. Time-critical orders are picked up by the laboratory team during operating hours. Plan routine requests for a weekday morning when the office is fully staffed.

It can be, with the right service. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to records sent to Dpg Reference Lab. The safeguard is the service you use, not the act of faxing.

An order and an account request route to different offices at a reference lab. Ask Dpg Reference Lab which office handles new client accounts and supply requests. Include the tests ordered, the specimen source, the diagnosis, and the patient identifiers. Put the patient identifiers on every page so it is matched cleanly. It is a small step that saves a follow-up call later.

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