DNA Genetics Lab Fax Number — Send a Records Request
Getting a patient's results and reports to or from DNA Genetics Lab starts with the records staff who manage the files. DNA Genetics Lab is a molecular and genetic testing laboratory in New Haven, Connecticut, handling molecular and genetic testing for patients and referring providers across southern New England. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.
DNA Genetics Lab Fax Number
Check with DNA Genetics Lab's front desk, which can route you to the correct office line
Hours: Client services and records keep weekday hours; the molecular team receives orders during operating hours.
Send a Fax NowWhat You Can Fax to DNA Genetics Lab
- A signed genetic-testing informed-consent form
- A specimen-collection or send-out instruction for a referred test
- The completed patient registration and insurance information for billing
- A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
- A prior-authorization approval for the molecular panel
Release of information at DNA Genetics Lab
Chart and result requests at DNA Genetics Lab are processed by the records office once a signed release is on file. A signed release-of-information (ROI) authorization is what allows the records to move. Address the cover sheet to the medical records office so it reaches the right desk.
Molecular panels and prior authorization at DNA Genetics Lab
Genetic-testing paperwork for DNA Genetics Lab — order, consent, and payer approval — is split across the ordering and billing offices. A prior-authorization approval is filed against the order before the panel is billed. Send the requisition, the consent, and any approval as one packet so the file is complete.
Protected health information and DNA Genetics Lab
A lab order and result are protected health information, so how you fax them to DNA Genetics Lab matters. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to DNA Genetics Lab than a public machine.
Faxing to DNA Genetics Lab — FAQ
Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to records sent to DNA Genetics Lab. Handled that way, the records stay within the rules end to end.
The current line comes from DNA Genetics Lab directly, since office numbers change. Many labs take orders through an ordering portal or a shared LIS now, so confirm DNA Genetics Lab still accepts fax. That one verification keeps sensitive pages out of the wrong queue. Note the number the first time so the next fax to DNA Genetics Lab is quicker.
Send a signed release form to the records staff who manage the patient's lab file. DNA Genetics Lab routes the request to the records staff who pull the results. Include the patient's name, date of birth, and the tests and date range. They release the copies to the recipient you named after processing.
Not one central number. Client services, records, and the bench each keep their own line. Ask for the office you actually need to get the right number. Sending to the wrong line only delays the patient's testing.
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