Discovery Place Fax Number — Insurance Verification and Reviews
Authorization and utilization-review documents for Discovery Place route to the benefits team, and the right fax depends on that. Discovery Place is a residential addiction treatment center based in Burns, Tennessee, serving people across the mid-South. An authorization request holds protected treatment detail, so this guide pairs the correct destination with a secure send.
Discovery Place Fax Number
Call Discovery Place's admissions line and ask for its current fax before you send anything
Hours: Documents can arrive any time; Discovery Place reviews admissions referrals as they come in and processes routine records Monday through Friday.
Send a Fax NowWhat You Can Fax to Discovery Place
- Court, probation, or drug-court status letters
- Insurance verification and prior-authorization for treatment
- Release-of-information consents (HIPAA and 42 CFR Part 2)
- Admissions and intake referral packets
- Utilization-review and continued-stay documents
Benefits and prior-authorization at Discovery Place
Getting treatment authorized at Discovery Place runs through the staff who verify benefits and submit reviews. A missing clinical detail is the usual reason an authorization is held. Keep the delivery confirmation in case the team asks whether the review arrived.
The referral and intake path at Discovery Place
Admissions to Discovery Place are handled by the intake staff, who screen the referral before a bed or slot is offered. Group the clinical summary, the consent, and the coverage details into one packet rather than several faxes. Send the assessment and the consent together so intake is not chasing a missing page.
HIPAA, 42 CFR Part 2, and your fax to Discovery Place
Faxing records to Discovery Place is allowed, but the service you use has to protect the information. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. Send FAX Mail's flat monthly plans start at $12.99/month with no per-page fees and a 7-day free trial, and each page to Discovery Place travels over an encrypted connection.
Faxing to Discovery Place — FAQ
Increasingly, Discovery Place steers referrals to an online portal. An admissions portal routes the referral straight to intake, which can be faster for a new case. When fax is the right channel, an online fax gets it there without a machine. Confirming the channel first is the honest shortcut with Discovery Place.
No. Discovery Place keeps separate faxes for admissions, benefits, and records, so there is no one central number. Each area — admissions, benefits, records — answers a different fax. Verify the current fax for the admissions and intake team or the records office first. Sending to the wrong desk only delays the paperwork.
At minimum, the person's name, date of birth, and case or record number belong on each page. State the specific Discovery Place team the fax is for on the cover sheet. A delivery confirmation then tells you the fax reached Discovery Place. Check the details once before you send so nothing bounces back.
You can send to Discovery Place any time, though routine paperwork is worked during business hours. Routine records and benefits are staffed on weekdays; intake may be available longer. An urgent admission carries a shorter timeframe, so flag it and send ahead. A brief follow-up call confirms an urgent fax to Discovery Place was seen.
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