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Diagnostic Genetics Fax Number — Send a Records Request

Release of information at Diagnostic Genetics runs through a dedicated records office — this page shows where the authorization goes and how to send it securely. Diagnostic Genetics, a molecular diagnostics laboratory in Long Branch, New Jersey, receives test orders, authorizations, and records requests by fax. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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Diagnostic Genetics Fax Number

Check with Diagnostic Genetics's front desk, which can route you to the correct office line

Hours: Front-office staff work weekday hours, while the molecular bench handles orders during operating hours.

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What You Can Fax to Diagnostic Genetics

  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • A standing or recurring lab order (for example, monthly INR or metabolic panels)
  • An add-on test request for a specimen already accessioned at the lab
  • The clinical notes or diagnosis codes that establish medical necessity for the tests
  • A specimen-collection or send-out instruction for a referred test
Tip: Every page should carry the patient's full name, date of birth, and record number so nothing is orphaned at Diagnostic Genetics. State which molecular diagnostics laboratory office the fax is for on the cover sheet so it is routed on the first try. Send multi-page documents as one combined PDF and keep the delivery confirmation.

Release of information at Diagnostic Genetics

Medical-record requests to Diagnostic Genetics are handled by its records office, not a general line. The office matches the request to the patient's lab file before anything is sent out. Put the patient's identifiers on every page so the request is matched cleanly.

Consent and molecular orders at Diagnostic Genetics

Getting a genetic test set up at Diagnostic Genetics starts with the requisition, the informed consent, and the clinical indication. A complete packet — order, consent, indication, and approval — avoids a held or cancelled test. Send the requisition, the consent, and any approval as one packet so the file is complete.

Keeping records to Diagnostic Genetics HIPAA-compliant

A fax to Diagnostic Genetics that carries a patient's test order or result is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Diagnostic Genetics travels over a compliant channel instead of a fax machine in a shared office.

Faxing to Diagnostic Genetics — FAQ

Faxing records to Diagnostic Genetics is fine under HIPAA as long as the service is compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Diagnostic Genetics. Compliance is about how the pages travel, not only where they land at Diagnostic Genetics.

Get it from the office that will receive the document rather than an old listing. Call Diagnostic Genetics and ask for the client services and test-ordering office or the office you are reaching. Keep the working number with the patient's file for next time. A confirmed line beats a guessed one on documents this sensitive.

Release of information begins with a signed ROI request to the records office. Diagnostic Genetics will tell you where to fax or upload the completed form. Name the tests and dates so the office can pull them without a follow-up. The records move once the office verifies the authorization.

No. Documents go to different fax lines at Diagnostic Genetics depending on the office. Each office — client services, records, the laboratory team — answers a different fax. Match the office to your document, then send to that specific line. Which line is right depends on the office, not the lab as a whole.

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