Dental365 Fax Number — Fax Dental Records the HIPAA Way
Faxing dental records to Dental365 is allowed under HIPAA — but only over a secure channel, which is where most people slip. Dental365 is a dental practice with offices across New York and the surrounding region, headquartered in Bellmore, New York. This guide covers the compliant way to send PHI plus how to reach the right desk at the practice.
Dental365 Fax Number
Check Dental365's website or your paperwork for the office fax, then verify it is still monitored before sending records
Hours: Incoming faxes are received at any hour, but when they are worked depends on the office's schedule.
Send a Fax NowWhat You Can Fax to Dental365
- Periodontal charting and clinical narratives
- A signed HIPAA records-release authorization
- A specialist referral with the patient's history
- New-patient records requested from a prior dentist
- The treatment plan and current medications
Keeping records to Dental365 HIPAA-compliant
A dental practice is a HIPAA covered entity, so a chart on its way to Dental365 sets the bar for the channel. HIPAA's Security Rule expects protected health information to be safeguarded in transit, and the same care applies to how you send it in. With Send FAX Mail you fax Dental365 from a phone or laptop over an encrypted, HIPAA-eligible connection; the Professional plan is $39.99/month, and a 7-day free trial lets you try it first.
Predeterminations and narratives at Dental365
Beyond referrals, Dental365 handles the everyday claim paperwork — attachments, predeterminations, and prior authorizations — that keeps benefits flowing. A predetermination pairs the proposed treatment with the radiographs and charting that justify it. Ask Dental365 whether the office files the claim directly so you know what you still need to send.
Cover-sheet basics for faxing Dental365
Documents that arrive at Dental365 without a name and date of birth are the ones that get delayed. Add your callback number and, when there is one, the patient or account number. With the name, date of birth, and destination clear, the fax lands where it should on the first try.
Faxing to Dental365 — FAQ
Increasingly, parts of the process at Dental365 move online. A predetermination may be submitted through the payer's portal while other attachments go by fax. Match the document to the channel Dental365 actually wants, and it lands right the first time. A two-minute check saves a misrouted or rejected document.
The current line comes from the office itself, so ask the staff for it. A quick call to Dental365 settles the number and whether a portal is preferred. A quick check beats faxing a chart to a number that has moved. The office that receives the fax is the authority on its own number.
A records release, a set of X-rays, and a predetermination request are the documents most often sent. A general dentist often faxes a referral and the patient's history so the specialist can prepare. Ask Dental365 which records, images, or attachments should go with it. A quick call to Dental365 avoids sending a form the office no longer accepts by fax.
Include the identifiers staff use to match a chart: the patient's name, date of birth, and the member ID on a claim. Add a cover sheet with your name, the patient's name, and a callback number. A delivery confirmation then tells you the fax reached Dental365. A missing date of birth is a common reason a fax sits unmatched at Dental365.
Often Dental365 files the claim and attaches the X-rays for you. Verify the channel first, since payers increasingly take attachments online. Include the member ID so the plan matches the attachment to the claim. Confirm the current fax with Dental365 before you send, and check the office still accepts it. Doing it that way avoids the most common cause of a delay.
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