Csi Genetics Fax Number — Send a Records Request
Getting a patient's results and reports to or from Csi Genetics starts with the records staff who manage the files. Csi Genetics, a molecular diagnostics laboratory in Alpharetta, Georgia, receives test orders, authorizations, and records requests by fax. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.
Csi Genetics Fax Number
Check with Csi Genetics's front desk, which can route you to the correct office line
Hours: Administrative offices are open weekdays; prior-authorization questions reach the billing office during business hours.
Send a Fax NowWhat You Can Fax to Csi Genetics
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- The completed patient registration and insurance information for billing
- A specimen-collection or send-out instruction for a referred test
- A release-of-information (ROI) authorization for a patient's lab records
- A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
Sending and requesting records at Csi Genetics
Chart and result requests at Csi Genetics are processed by the records office once a signed release is on file. Staff confirm the patient identifiers on the authorization before releasing anything. Put the patient's identifiers on every page so the request is matched cleanly.
Molecular panels and prior authorization at Csi Genetics
Genetic-testing paperwork for Csi Genetics — order, consent, and payer approval — is split across the ordering and billing offices. The clinical indication and family or personal history support both the test choice and the payer's criteria. Confirm the current ordering fax with Csi Genetics before sending a time-sensitive genetic order.
HIPAA and your fax to Csi Genetics
A lab order and result are protected health information, so how you fax them to Csi Genetics matters. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Csi Genetics travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Csi Genetics — FAQ
Faxing records to Csi Genetics is fine under HIPAA as long as the service is compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Csi Genetics. Choose the secure channel first, then confirm the number for Csi Genetics.
The current line comes from Csi Genetics directly, since office numbers change. Call Csi Genetics and ask for the client services and test-ordering office or the office you are reaching. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.
Release of information begins with a signed ROI request to the records office. The records office confirms the fax destination for the authorization. List the patient identifiers, the collection dates, and the exact results you want so nothing is missed. After review, the records go to you or whoever the patient designated.
No. Documents go to different fax lines at Csi Genetics depending on the office. As a molecular diagnostics laboratory, it splits incoming faxes across the medical records office, client services, and the laboratory team. Confirm the correct line for the office you are reaching before you send. A quick call to Csi Genetics settles which line your document should use.
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