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Cofactor Genomics Fax Number — Send Lab Records Securely

Before you fax records to Cofactor Genomics, it helps to know what HIPAA expects of the transport — this page walks through it. As a molecular and genetic testing laboratory, Cofactor Genomics in Saint Louis, Missouri, takes faxed orders, prior-authorization approvals, and records requests for molecular and genetic testing across the Midwest. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.

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Cofactor Genomics Fax Number

Use Cofactor Genomics's test-ordering or records-request instructions to find where to send documents

Hours: Client services and records keep weekday hours; the molecular team receives orders during operating hours.

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What You Can Fax to Cofactor Genomics

  • A signed genetic-testing informed-consent form
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • A standing or recurring lab order (for example, monthly INR or metabolic panels)
  • The clinical notes or diagnosis codes that establish medical necessity for the tests
  • An Advance Beneficiary Notice (ABN) for a test Medicare may not cover
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Cofactor Genomics needs to reconnect a split order. Direct the cover sheet to the client services and test-ordering office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

The secure way to fax Cofactor Genomics

Because these documents hold health information, the transport to Cofactor Genomics has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Cofactor Genomics is encrypted in transit with a delivery confirmation.

Faxing a genetic-test order to Cofactor Genomics

A genetic-test requisition to Cofactor Genomics — the gene or panel, the clinical indication, and a signed consent — goes to the test-ordering office. A complete packet — order, consent, indication, and approval — avoids a held or cancelled test. Send the requisition, the consent, and any approval as one packet so the file is complete.

Tracking down the correct Cofactor Genomics fax

A fax number copied from a search result may be stale; Cofactor Genomics has the current one. Many labs now take orders through a lab-ordering portal or a shared EHR/LIS interface, so confirm the office still accepts fax. A quick verification beats faxing sensitive pages to a number that has moved.

Faxing to Cofactor Genomics — FAQ

A number copied from a search result may be stale; Cofactor Genomics has the current one. Check Cofactor Genomics's client-services or medical-records page, then verify the line by phone. Confirming the line first is a two-minute step that prevents a misrouted record. A confirmed line beats a guessed one on documents this sensitive.

Start with a signed ROI form to Cofactor Genomics's records office. The records office confirms the fax destination for the authorization. List the patient identifiers, the collection dates, and the exact results you want so nothing is missed. The records move once the office verifies the authorization.

No. Documents go to different fax lines at Cofactor Genomics depending on the office. As a molecular diagnostics laboratory, it splits incoming faxes across the medical records office, client services, and the laboratory team. Confirm the correct line for the office you are reaching before you send. Which line is right depends on the office, not the lab as a whole.

Include the identifiers staff use to match a specimen: full name, date of birth, and record number. Direct the cover sheet to the correct Cofactor Genomics office and include a number staff can call. Attach the signed authorization when the fax is a records or results request. Complete, legible identifiers are what move the order fastest.

The genetic-test requisition and the signed consent go to the test-ordering office, while a prior-authorization approval goes to the billing office. Confirm the ordering and billing fax lines with Cofactor Genomics before sending a time-sensitive genetic order. Include the gene or panel, the clinical indication, the signed consent, and the patient identifiers. Confirm the current fax with Cofactor Genomics before you send. Doing it that way avoids the most common cause of a delay.

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