Question 1

Is CocoFax or eFax better?

Accepted Answer

Neither is the best option. CocoFax starts at $7.99/mo for 100 pages and eFax at $18.99/mo for 340 pages plus a $10 setup fee. Send FAX Mail gives you 600 pages for $12.99/month with no per-page overage — better total value than both.

Question 2

Which is cheaper, CocoFax or eFax?

Accepted Answer

CocoFax's $7.99/mo sticker is lower, but it caps you at 100 pages with $0.05/page overage; eFax is $18.99/mo plus a one-time $10 setup and $0.10/page over 340. Send FAX Mail's $12.99/mo covers 600 pages with no overage at all, so heavier senders pay less in practice.

Question 3

Is there a better alternative to both?

Accepted Answer

Yes. CocoFax gives you only 100 pages at $7.99/mo with $0.05/page overage, and its HIPAA compliance is unverified. eFax starts at $18.99/mo plus a $10 setup fee, charges $0.10/page beyond 340 pages, and only includes HIPAA at enterprise pricing. Send FAX Mail gives you 600 pages for $12.99/mo with no per-page overage — when you outgrow an allowance you simply move to the next plan — plus verified HIPAA from $27.99/mo and a 7-day free trial that needs no card to start.

Question 4

How does Send FAX Mail handle going over my page allowance?

Accepted Answer

There are no surprise per-page charges. CocoFax bills $0.05 and eFax $0.10 for every page past their limits, but Send FAX Mail has no overage — if 600 pages on the $12.99 plan isn't enough, you move up to a higher tier (Professional 2,000 pages, Business 5,000, or Enterprise 8,000) and keep a predictable monthly bill.

Question 5

Can I switch from CocoFax or eFax to Send FAX Mail?

Accepted Answer

Yes. Sign up for Send FAX Mail and choose either a new fax number or port your existing number from CocoFax or eFax. Porting typically takes 1–2 weeks; provisioning a new number is instant. You skip eFax's $10 setup fee and avoid per-page overage on either service.

Feature	CocoFax	eFax	Send FAX Mail
Starting price	$7.99/mo	$18.99/mo + $10 setup	$12.99/mo
Pages included	100	340	600
Overage rate	$0.05/page	$0.10/page	None — upgrade your plan
HIPAA compliance	Unverified	Enterprise only	$27.99/mo
Free trial	No	No	7-day trial, no card
Mobile app	Yes	Yes	iOS & Android
Contract required	No	No	No — cancel anytime

CocoFax vs eFax: Which Fax Service Wins? (2026 Comparison)

Feature Comparison

The Verdict

Frequently Asked Questions

Why choose between them?