Clinical Associates Fax Number — Send Lab Records Securely
Faxing lab records to Clinical Associates is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Based in Louisville, Kentucky, Clinical Associates is an anatomic and clinical pathology laboratory and works surgical pathology and cytology for the community it serves across the Ohio Valley. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.
Clinical Associates Fax Number
Reach the Clinical Associates office that owns your request and confirm its fax before sending
Hours: Accessioning and records keep weekday hours; the pathology team receives time-sensitive requisitions during operating hours.
Send a Fax NowWhat You Can Fax to Clinical Associates
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- A request for pathology slides or blocks for a second opinion
- A surgical pathology requisition naming the specimen source and clinical history
- A prior-authorization approval for a genetic, molecular, or otherwise specialized test
- The clinical notes or diagnosis codes that establish medical necessity for the tests
Faxing PHI to Clinical Associates the compliant way
Anything with a patient's diagnosis or lab result headed to Clinical Associates is protected data under HIPAA. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Clinical Associates than a public machine.
How pathology cases move at Clinical Associates
A signed-out pathology report from Clinical Associates is released back to the treating provider through the records office. The requisition should name the specimen source, the collection date, the procedure, and the clinical history the pathologist needs. Send the requisition and the history as one fax so nothing arrives split.
Tracking down the correct Clinical Associates fax
A fax number copied from a search result may be stale; Clinical Associates has the current one. Check Clinical Associates's client-services or medical-records page, then verify the line by phone. A quick verification beats faxing sensitive pages to a number that has moved.
Faxing to Clinical Associates — FAQ
A number copied from a search result may be stale; Clinical Associates has the current one. Check Clinical Associates's client-services or medical-records page, then verify the line by phone. Keep the working number with the patient's file for next time. Note the number the first time so the next fax to Clinical Associates is quicker.
Start with a signed ROI form to Clinical Associates's records office. Ask Clinical Associates where the signed release should go. Name the tests and dates so the office can pull them without a follow-up. They release the copies to the recipient you named after processing.
No. Clinical Associates routes faxes to separate office lines, so the pathology records office and the accessioning and client services office do not share a number. The line for the pathology records office is separate from the one for client services. Verify the current fax for the accessioning and client services office or your target office first. Sending to the wrong line only delays the patient's testing.
Include the identifiers staff use to match a specimen: full name, date of birth, and record number. Note the target office — the pathology records office, client services, or the laboratory team — on the cover sheet. A delivery confirmation then tells you the fax reached Clinical Associates. Check the details once before you send so nothing bounces back.
Send the requisition to accessioning and the report request to records. Confirm the accessioning and records fax lines with Clinical Associates before sending a time-sensitive requisition. Note the patient identifiers so the case is matched to the correct chart. Keep the transmission confirmation in case you need to show it went through. It is a small step that saves a follow-up call later.
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