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Cleveland Clinic Fax Number — Send Medical Records and Referrals

Cleveland Clinic receives medical records, referrals, and insurance documents by fax, but the number you use depends on the department or location rather than one central line, given how many sites and specialties the system runs. A records request to Health Information Management and a referral to a specialty institute go to different fax numbers. The records department generally operates Monday through Friday during business hours, while emergency departments accept faxes 24/7.

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Cleveland Clinic Fax Number

Contact Cleveland Clinic for department-specific fax number

Hours: Cleveland Clinic medical records department typically operates Monday-Friday, 8:00 AM - 5:00 PM local time. Emergency departments accept faxes 24/7.

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What You Can Fax to Cleveland Clinic

  • Medical records and patient history
  • Physician referral forms
  • Insurance pre-authorization requests
  • Prescription requests and renewals
  • Lab and imaging results
Tip: Mark every page with the patient's full name, date of birth, and medical record number so Cleveland Clinic can match documents that get separated during intake. Name the receiving department, institute, or physician on the cover sheet to keep referrals moving through a large system. Since these documents contain PHI, send them through a HIPAA-compliant service like Send FAX Mail rather than a consumer fax tool.

Faxing to Cleveland Clinic — FAQ

No. With multiple locations and specialty institutes, Cleveland Clinic assigns its own fax number to each department. Confirm the correct line for the department you are reaching before sending your documents.

Include the patient's full name, date of birth, and medical record number on every page, and name the receiving department or physician on the cover sheet. That keeps the records tied to the right chart and routed to the right team.

The medical records department typically operates Monday through Friday during business hours. Emergency departments accept faxes 24/7, so urgent clinical documents can be sent outside the records office's schedule.

Yes, when the transport is compliant. Send FAX Mail's Business plan at $79.99/month meets HIPAA requirements and encrypts the documents in transit, which is what you want when sending patient history to a hospital system this large.

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