City of Hope Fax Number — Reach the Right Department
Faxing City of Hope starts with a fact that trips people up: the hospital routes documents to separate department lines, not a single number. As an independent hospital, City of Hope in Duarte, California receives faxed records and referrals for patients across California. Oncology records is not the same line as a referral, so identifying the destination is what gets the paperwork where it belongs.
City of Hope Fax Number
Ask City of Hope's oncology records office for the correct fax number
Hours: Referral intake and the tumor registry are staffed on weekdays; infusion and inpatient units receive urgent faxes any time.
Send a Fax NowWhat You Can Fax to City of Hope
- New-patient referral forms
- Prior authorization for treatment
- Infusion and radiation scheduling forms
- Prior treatment and chemotherapy history
- Tumor-board and second-opinion documents
The department-by-department fax setup at City of Hope
Documents sent to City of Hope land at different lines depending on the office. One line reaches oncology records, while referrals and prior authorization each answer another. Pin down the right office before sending and nothing sits in the wrong queue.
Confirming the right fax at City of Hope
Rather than trust an old listing, get the current fax straight from City of Hope. Reach the specific City of Hope program by phone and confirm the fax it uses today. Once you have the working number from City of Hope, keep it with the patient's file for next time.
The secure way to fax City of Hope
A fax to City of Hope that carries a chart is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to City of Hope than a public machine.
Faxing to City of Hope — FAQ
Every page should carry the patient's full name, date of birth, and record number. Add a cover sheet addressed to new-patient referral intake at City of Hope with your callback number. With identifiers and destination clear, nothing gets misrouted. Clear labeling is what keeps a multi-page record together at City of Hope.
Incoming faxes to City of Hope are never turned away by the hour, but processing is not always immediate. Administrative offices keep a Monday-to-Friday schedule. Urgent transfers and clinical faxes are received at any hour regardless of the office schedule. Expect same-day handling only for the clinical items the units watch for.
Faxing records to City of Hope is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to City of Hope. A secure send protects both you and the patient whose chart it is.
Get it from the office that will receive the document rather than an old listing. Use City of Hope's release-of-information form, which names where to send the authorization. Verifying the office and the line up front is the honest shortcut. That confirmation is the difference between a delivered record and a lost one.
New-patient oncology referrals go to intake, which coordinates records, pathology, and imaging. Confirm the intake line with City of Hope first. Attach the pathology and imaging so the tumor board can review promptly. Keep the transmission confirmation in case you need to show it went through. The result is a clean hand-off to the right team at City of Hope.
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