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CHRISTUS Health Fax Number — Records and Referral Routing

CHRISTUS Health is a Catholic nonprofit system headquartered in Irving, Texas, with hospitals and clinics across Texas, Louisiana, New Mexico, and Arkansas, plus international operations in Latin America. That broad, multi-state footprint means records and referrals go to the health information management office of the specific hospital or clinic, never one shared CHRISTUS fax line. The number you need is printed on the authorization form the facility returns, shown for that location in your MyCHRISTUS patient account, or given when you call the campus's medical records desk. Confirm the number matches the exact facility and department, since CHRISTUS regions operate on separate lines.

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CHRISTUS Health Fax Number

Ask the specific CHRISTUS Health facility's health information management office for its fax number

Hours: CHRISTUS Health medical records offices generally operate Monday through Friday, 8:00 AM to 5:00 PM local time. Hospital emergency and inpatient units accept faxes around the clock.

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What You Can Fax to CHRISTUS Health

  • Medical records and hospital discharge summaries
  • Referral and specialist consultation forms
  • Prior-authorization and pre-certification requests
  • Prescription and refill requests
  • Laboratory, pathology, and imaging results
Tip: These pages are protected health information, so send them through a HIPAA-eligible service rather than a shared machine; Send FAX Mail's Business plan at $79.99/month meets that requirement and returns a delivery receipt for proof. Put the patient's full legal name, date of birth, and CHRISTUS medical record number on each page, not just the cover, since long record sets are routinely separated during scanning. Name the receiving CHRISTUS department on the cover so the fax is routed correctly the first time.

Faxing to CHRISTUS Health — FAQ

Records follow the facility that created them, so care given in Texas, Louisiana, New Mexico, or Arkansas may sit in separate HIM offices. Send your signed authorization to the specific site holding the records you need, and ask whether it can retrieve the other region's chart or whether you must file a separate request there.

Routine requests are commonly completed within several business days, with larger or specialty charts running longer. Because the applicable deadline can vary by the state where the facility sits, note any hard date on your cover sheet and follow up if a request stalls past a reasonable window.

MyCHRISTUS lets you view results, message your care team, and share some documents electronically. It won't push a complete legal record set to an outside insurer or unconnected provider on its own, so for a full chart going to a third party a faxed authorization to the facility HIM office is still the reliable path.

An attorney, insurer, or other requester must send the patient's signed authorization naming the requester, along with the patient's full name, date of birth, and CHRISTUS MRN if available. Add the date range of care and a return fax number so the HIM office can verify the request and send copies to the correct place.

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