CFPB Fax Number — File Financial Consumer Complaints
The Consumer Financial Protection Bureau accepts faxed complaints about banks, mortgage servicers, credit bureaus, debt collectors, and student loan servicers at 855-237-2392. The Bureau itself prefers online complaints filed at ConsumerFinance.gov/complaint, which it processes faster, but fax remains an option if you cannot file online. Once submitted, the CFPB forwards your complaint to the company and tracks whether it responds.
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Consumer Financial Protection Bureau Fax Number
855-237-2392
Hours: Monday-Friday, 8:00 AM - 8:00 PM ET.
Send a Fax NowWhat You Can Fax to Consumer Financial Protection Bureau
- Consumer financial complaints
- Credit reporting disputes
- Mortgage servicing complaints
- Student loan servicing complaints
- Debt collection complaints
Tip: State the company's name, what happened, and the specific resolution you want, since the CFPB passes your complaint straight to the company you are complaining about. Keep the account or loan number handy if your complaint concerns mortgage servicing, debt collection, or a credit reporting dispute. Because online filing is processed faster, use the 855-237-2392 fax line mainly when filing online is not practical for you.
Faxing to Consumer Financial Protection Bureau — FAQ
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