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Central City Concern Fax Number — Medical Records and Release of Information

Medical-record requests to Central City Concern run through release of information, and the right fax depends on that office. Central City Concern is a Health Care for the Homeless program based in Portland, Oregon, serving patients across the Pacific Northwest. A chart is PHI, so this page pairs the records-office destination with a compliant way to send it.

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Central City Concern Fax Number

Ask the Central City Concern records or care-coordination team for its current fax before you send anything

Hours: Documents can arrive any time; the Central City Concern office processes routine records Monday through Friday, and flags urgent discharge coordination to the team.

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What You Can Fax to Central City Concern

  • Benefits, Medicaid, and enrollment paperwork
  • Referrals to specialists and behavioral health
  • Prior authorization and referral forms
  • Intake and eligibility documents
  • Respite-care and hospital-discharge coordination documents
Tip: Put the patient's full name, date of birth, and medical record number on every page so Central City Concern can match documents that get separated during intake. Name the receiving office — the medical records office or the specific clinic site — on the cover sheet, and add your callback number. Include a signed ROI authorization with a records request, send multi-page documents as one PDF, and keep the transmission receipt as proof it arrived.

How medical records move at Central City Concern

Sending patient history to Central City Concern means reaching the records team that manages the chart. A complete request — the patient's identifiers, the dates, and the records wanted — moves fastest. Confirm the current records fax with Central City Concern before you send the authorization.

Identifiers your fax to Central City Concern needs

A clear cover sheet is what keeps a faxed record matched to the right chart at Central City Concern. Put the patient's full name, date of birth, and medical record number on every page. Send multi-page records as one combined PDF so the documents stay in order.

Protected health information and Central City Concern

Faxing records to Central City Concern is allowed, but the service you use has to protect the PHI. A walk-in machine in a shared space cannot promise the confidentiality patient records deserve. Send FAX Mail keeps every page to Central City Concern encrypted from your device to the receiving line, with plans from $12.99/month and a 7-day free trial.

Faxing to Central City Concern — FAQ

No. Central City Concern keeps a separate fax for records, referrals, and each clinic site, so there is no one central number. Each area — records, referrals, the enrollment and benefits team — answers a different fax. Match the document to the department, then send to that specific line. Which line is right depends on the site, not the Health Care for the Homeless program as a whole.

At minimum, the patient's name, date of birth, and medical record number belong on each page. Add a cover sheet addressed to the referral and care-coordination team at Central City Concern with your callback number. Send it as one combined PDF so the pages stay in order. The identifiers matter as much as the records themselves.

You can send to Central City Concern any time, though routine paperwork is worked during clinic business hours. Administrative offices keep a Monday-to-Friday schedule. Little routine paperwork is processed on weekends or holidays. Routine copies follow the office's normal queue rather than jumping ahead.

It is, provided your fax service encrypts the pages in transit. Protected health information belongs on an encrypted connection rather than a public or ad-supported tool. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and sends to Central City Concern over a secure connection after a 7-day free trial. Handled that way, the records stay protected end to end.

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