Centerstone Fax Number — Records and 42 CFR Part 2 Consent
Faxing treatment history to Centerstone means reaching the records team that manages the chart — this page shows how, and what consent Part 2 records require. Headquartered in Nashville, Tennessee, Centerstone handles admissions, records, and benefits for people throughout the mid-South. Because these records are protected health information — and, for SUD care, 42 CFR Part 2 records — this guide covers where to send them and how to keep the transmission compliant.
Centerstone Fax Number
Use Centerstone's contact or records-request page for the right program, then confirm it still accepts fax
Hours: A fax line receives pages any hour, but the Centerstone intake and records teams work during business hours on weekdays.
Send a Fax NowWhat You Can Fax to Centerstone
- Release-of-information consents (HIPAA and, for SUD records, 42 CFR Part 2)
- Medication-management and coordination notes
- Coordination records with primary care and hospitals
- Court, probation, and benefits-eligibility paperwork
- Referrals for counseling, psychiatry, and addiction services
The records-request path at Centerstone
Moving a treatment record into or out of Centerstone runs through health information and a valid consent. A general HIPAA release is usually not sufficient for Part 2 records, so the right consent matters as much as the number. Put the person's identifiers on every page so the request is matched cleanly.
What to put on a fax to Centerstone
The cover sheet does the routing work once a fax reaches Centerstone. Add a callback number so staff can reach you with a question instead of holding the request. A delivery confirmation then tells you the pages reached Centerstone.
The secure way to fax Centerstone
A person's treatment record on its way to Centerstone is PHI — and, for SUD care, Part 2-protected — so the tool has to protect it, not just reach the fax. A free consumer fax app is not the right channel for these documents; a treatment record belongs on an encrypted, secure connection. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery — a safer route to Centerstone than a public machine, from $12.99/month.
Faxing to Centerstone — FAQ
The right number depends on which team should receive the document. Use Centerstone's admissions or records instructions, which name where the completed document should go. Verifying the team and the line up front is the honest shortcut. Note the number the first time so the next fax to Centerstone is quicker.
Increasingly, Centerstone steers referrals to an online portal. Some programs accept fax for a signed consent but ask that referrals go through the portal. If the program asks for a portal upload, use it; if it accepts fax, confirm the current line. Confirming the channel first is the honest shortcut with Centerstone.
No. Centerstone keeps separate faxes for admissions, benefits, and records, so there is no one central number. the intake and access team, the utilization-review and benefits team, and the medical-records and release-of-information office each keep their own line. Identify the destination before sending so nothing is misrouted. Sending to the wrong desk only delays the paperwork.
Label each page with the person's name, date of birth, and record number. On the cover sheet, name the intake and access team or the records office so it lands with the right team. With identifiers and destination clear, nothing gets misrouted. Check the details once before you send so nothing bounces back.
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