Caris Healthcare Fax Number — Send a Hospice Referral
Sending a hospice referral to Caris Healthcare for a hospital or SNF discharge? Those route to the admissions and referral office, which keeps its own fax line. Caris Healthcare is a locally operated program of a national hospice provider, a hospice program in Knoxville, Tennessee, caring for patients and families across the mid-South. Send the discharge summary with the medication list, physician orders, and prognosis documentation so intake can review without waiting on a second fax.
Caris Healthcare Fax Number
Confirm the right fax with the Caris Healthcare office handling your referral
Hours: Administrative offices are open weekdays; urgent referral and order faxes reach the on-call team evenings and weekends.
Send a Fax NowWhat You Can Fax to Caris Healthcare
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- Prior-authorization and Medicare hospice benefit eligibility documents
- Medical records and release-of-information (ROI) authorizations
- Physician orders and verbal-order signatures
- Comfort-kit and medication orders coordinated with the pharmacy
How a referral packet reaches Caris Healthcare
A hospice referral to Caris Healthcare — from a hospital, a skilled nursing facility, a physician, or a discharge planner — goes to central referral intake. Group the referral documents into one job rather than several separate faxes. Confirm the intake fax with Caris Healthcare before you send the referral packet.
The election-and-certification path at Caris Healthcare
Faxing the hospice election paperwork to Caris Healthcare means reaching the intake office that processes the CTI and the benefit election. The certification of terminal illness confirms the physician's judgment that the prognosis is six months or less if the illness runs its usual course. Note the attending physician and a callback number so the team can verify a question.
Protected health information and Caris Healthcare
Faxing PHI to Caris Healthcare is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Caris Healthcare travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Caris Healthcare — FAQ
No. Documents go to different fax lines at Caris Healthcare depending on the office. Records, admission intake, and hospice-care orders each keep their own line. Ask for the office you actually need to get the right number. When in doubt, ask Caris Healthcare for the office by name.
Label each page with the patient's name, date of birth, and record number. Add a cover sheet addressed to central referral intake at Caris Healthcare with your callback number. That routing detail is what lets Caris Healthcare reconnect the documents if they separate. Clear labeling is what keeps a multi-page record together at Caris Healthcare.
The machines accept faxes around the clock; staff processing depends on the office. Administrative offices keep a Monday-to-Friday schedule. A records request sent overnight is worked the next business day, while urgent orders go to the on-call team. Expect same-day handling for the urgent orders the on-call team watches for.
It can be, with the right service. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Caris Healthcare. A secure send protects both you and the patient whose chart it is.
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