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Care Resource Fax Number — Referrals and Care Coordination

Need to fax a referral or care-coordination document to Care Resource? Those go to the team that arranges the patient's care, not a general fax line. Care Resource, a community health center based in Miami, Florida, takes in referrals, records, and enrollment documents by fax and online. Because a referral carries protected health information, this guide covers both where to send it and how to keep the transmission secure.

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Care Resource Fax Number

Confirm the fax number with the specific Care Resource site or department handling your request, since each site keeps its own line

Hours: Care Resource medical records and referral offices generally keep weekday business hours across their sites; a fax sent overnight is worked the next business day.

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What You Can Fax to Care Resource

  • Sliding-fee-scale and financial-eligibility documents
  • Referrals to specialists and hospitals
  • Behavioral health and dental coordination notes
  • Prior authorization and referral-authorization forms
  • Care-coordination records between clinic sites
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Care Resource. State which federally qualified health center site the fax is for on the cover sheet so it is routed on the first try. Confirm the site still accepts fax before you send — many centers now use referral portals or secure upload — and keep the delivery confirmation.

Referrals and care coordination at Care Resource

Care coordination at Care Resource runs through the team that connects primary care with specialists and hospitals. Send the reason for referral, the relevant history, and the coverage details in one packet so the team can triage it. Note the receiving program on the cover sheet so the referral reaches the right coordinator at Care Resource.

Referrals and sliding-fee documents at Care Resource

Sliding-fee-scale and Medicaid enrollment documents at Care Resource go to the enrollment and eligibility team, apart from clinical records. The enrollment team verifies eligibility before applying the sliding-fee discount to the patient's account. Address the cover sheet to Care Resource's enrollment or referral team so it is not misrouted to a clinic.

HIPAA and your fax to Care Resource

Sending a chart or referral to Care Resource means sending protected health information, which sets the bar for the channel. HIPAA's Security Rule expects protected health information to be safeguarded in transit, and the same care applies to how you send it in. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Care Resource in transit; a 7-day free trial lets you start.

Faxing to Care Resource — FAQ

Increasingly, Care Resource steers referrals to an online portal. Where the document carries PHI, a secure channel matters whichever route you use. Match the document to the channel Care Resource wants, and it lands with the right desk the first time. A two-minute check saves a misrouted or rejected document.

No. Documents go to different lines at Care Resource depending on the site and department. What you send to the medical records office will not reach the referral coordination team. Match the document to the department, then send to that specific line. A quick call to Care Resource settles which line your document should use.

At minimum, the patient's name, date of birth, and medical record number belong on each page. Note the target office — the medical records office, a clinic site, or the enrollment and eligibility team — on the cover sheet. Send it as one combined PDF so the pages stay in order. A missing identifier is the usual reason a fax sits in a queue at Care Resource.

You can send to Care Resource any time, though routine paperwork is worked during clinic business hours. Processing at the medical records office generally runs Monday through Friday during business hours. Little routine paperwork is processed on weekends or holidays. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

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